Avionic Technical Representative - Customer Response Center (Montreal

In your role, you will

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.

• Prepare accurate, complete and concise technical reports and correspondence.

• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

As our ideal candidate

• You have a College Diploma in Aircraft Maintenance (Avionics).

• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express.

• However, candidates with avionics technical knowledge on other Bombardier products will also be considered.

• You have a minimum of ten (10) years experience in problem solving in the Interior and the Green Aircraft domain.

• You are customer focused and have strong English and French communication skills (spoken and written).

• You have an AME license or equivalent (an asset).

• You must be available for off-site assignments on short notice (10%).

• You are comfortable using MS Office Programs.

• You are available to work days, evenings, nights and weekends on rotation.

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.