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Customer Service Engineer

Company:
Contemporary Amperex Technology Co., Limited
Location:
Detroit, MI, 48228
Posted:
May 12, 2024
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Description:

1. Lead to solve customer on-site problems in a timely manner including, but not limited to warehouse, logistic, delivery and customer production issues.

2. Collaborate with CQE/RQE to collect resolve production issue, communicate with customer/CATL, to mitigate issue impact.

3. Build deep contact with customers, establish good customer relationships, and enhance customer's perception of our company's services.

4. Gain insight into targeted dynmaics, obtain first-hand information, and support SPP in achieving new project targeting and business expansion.

Job Requirement:

1. Bachelor or master degree

2. Advanced in Excel, Word, PowerPoint, Visio, Project

3. More than 3-year work experience in Project Mgt., Education, Consulting, After Sales, or industrial/automotive (optional)

4. Proficiency in English / Chinese, better to master more languages

5. Capability of good language expression, business negotiation, on-the-spot adaptability

6.Have battery knowledge

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