Imports and Exports Operations

IMPORTS & EXPORTS OPERATIONS

Mainfreight Air & Ocean – Houston TX

Are you looking for a challenging role that will stretch you?

We have an exciting opportunity for you to join our dynamic A&O team in Houston. We need 3 people!

This is an opportunity to join a successful team in a branch that is pushing for a dramatic growth within Mainfreight Americas and the Houston market.

Main tasks include but are not limited to:

* Provide Operational excellence to our customers.

* Liaising & booking with our global team and overseas partners.

* Manage and grow relationships with carriers and local service providers.

* Process export air and ocean shipments from A to Z: request quotes, place bookings, complete documentation, track shipments, alert and follow up customers, organizing deliveries, invoicing, etc.

* Help implement new accounts, streamline existing accounts, and find ways to always delight our customers.

* Handling queries and complaints

* Responsible for managing and exceed all KPIs as well as helping with the growth of the department, increase revenue and margin.

You must have:

* A passion for freight and customer service.

* ‘Blue Blood’ understand our Mainfreight values and implement them in our day to day operations.

* Excellent communication skills both verbal and written.

* Great time management and organization skills.

* Exceptional customer service skills

* Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

* Positive Attitude

* Self-motivated

* Have an eye for detail

* Not afraid of hard work or extended hours

* Previous experience not a necessity – in-house training provided

* CargoWise experience a plus!

This is a great opportunity to take your career to the next level. If you want to be a part of a great team and are up for the challenge, we would love to have you on our team!

Please reach out to Jocelyn McCagh on ( or email:

Employment Type: full time