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Mobile Devise Management/Intune

Company:
Wipro
Location:
Berkeley Heights, NJ, 07922
Posted:
May 12, 2024
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Description:

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

A PROUD HISTORY OF OVER 75 YEARS

FY22 REVENUE 10.4 BN USD

WE’RE PRESENT IN 66 COUNTRIES

OVER 1,400 ACTIVE GLOBAL CLIENTS

Role-Mobile Devise Management/Intune

Location-Berkeley Heights, New Jersey, United States

Must have - -InTune/ MDM experience

Role & Responsibilities:

Support and facilitate user onboarding and MDM for NA R&I users

Facilitate onboarding, transfer, departure, and AD updates as needed

Supports LOA and legal hold accounts exception in AD with ITG

Support OA PASS-related issues (ID completeness, duplicate IDs, data cleansing)

Monitor SNOW L3 and SWAT queues and facilitate the ticket assignment

Facilitate SNOW request/incident escalation and resolution with the IT team from France, Service Desk, Client Services, and OA PASS team on AD, OA PASS, and R&I applications

Facilitate distribution list and security group member updates for the NA R&I users

Facilitate shared drive access (US & France R&I, and Corp)

Coordinates R&I applications access managed via MDM or w/o MDM

Facilitate managing inactive users and PC accounts

Support and escalation of local applications incidents: FIZZ, Kardex PPG, Empower, Bartender

Manage lab notebook ordering, notebook check-in and check-out, and off-site storage and retrieval

Support SWAT with provisioning of instrument and instrument software and updating the SNOW assets

Provide support for any IT-related activities and issues when necessary

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

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