Senior Services Engineer

We are currently seeking a proficient and dedicated Service Engineer with a strong technical background in maritime navigation and communication systems. The Service Engineer will be instrumental in ensuring the seamless operation and performance optimization of our cutting-edge systems installed on vessels worldwide. This role demands a meticulous attention to detail, a passion for problem-solving, and a commitment to delivering unparalleled technical support to our esteemed clientele.

Responsibilities:

Execute the installation, configuration, and calibration of maritime navigation and communication systems, including but not limited to radar systems, GPS navigation systems, VHF/UHF communication systems, and electronic chart display and information systems (ECDIS).

Conduct comprehensive diagnostic assessments and troubleshooting procedures to identify and resolve technical issues promptly, both remotely and on-site.

Perform routine maintenance activities, including software updates, hardware inspections, and component replacements, to ensure the optimal performance and longevity of installed systems.

Collaborate closely with internal teams, particularly engineering and product development, to provide valuable insights from field experiences and contribute to continuous improvement initiatives.

Develop and deliver technical training sessions and materials for clients and internal staff to enhance understanding and proficiency in operating and maintaining our systems.

Maintain accurate records of service activities, including service reports, work orders, and equipment inventory, in compliance with company standards and industry regulations.

Stay abreast of technological advancements, industry trends, and regulatory requirements in the maritime sector to inform service practices and ensure adherence to standards.

Requirements:

achelor’s degree in Electrical Engineering, Electronics Engineering, or a related field.

Minimum of 3 years of relevant experience in servicing maritime navigation and communication systems, with a proven track record of success.

Proficiency in diagnostic tools, software utilities, and technical documentation related to maritime systems, such as radar, GPS, AIS, and ECDIS.

Strong analytical and problem-solving skills, with the ability to diagnose complex technical issues and implement effective solutions under pressure.

Excellent communication skills, both verbal and written, with the capacity to interact professionally with clients, colleagues, and stakeholders at all levels.

Willingness to travel domestically and internationally, often at short notice, to perform on-site service visits and support customer installations.

Valid driver’s license and clean driving record, with a commitment to adhering to safety protocols and regulations at all times.

OEM Knowledge (At-least top 06)

JAPAN RADIO COMPANY (JRC), FURUNO,TOKYO KEIKI, YOKOGAWA,SPERRY MARINE, NORTHROP GRUMMAN, ANSCHUTZ, RAYTHEON, SKIPPER, KODEN, SIMRAD, TRANE & THRANE, SAILOR, KELVIN HUGHES, STN ATLAS,

Benefits:

Competitive salary package with performance-based bonuses.

Comprehensive health insurance coverage and retirement savings plan.

Opportunities for professional development and career advancement.

Dynamic and innovative work environment with exposure to cutting-edge technologies and industry trends.

Overtime (Weekdays and Weekends) will be paid as per the local norms and regulation.