Technical Product Specialist

JOB REQUIREMENTS: Technical Product Specialist 7930 N Faulkner Rd,

Milwaukee, WI 53224, USA Req #861 Thursday, May 9, 2024 Job Summary

Under the direction of the Product Category Manager - Identification

Systems, the Technical Product Specialist will assist with product

development, market research and product launches for identification

systems. By becoming familiar with HellermannTyton' s industrial

labeling solutions - including materials, applications, and equipment -

the Technical Product Specialist will support the sales and marketing of

the identification product line with end users, and our channel. The

position's unique interface with the customers and sales channel should

provide valuable insight into applications needs and product

capabilities. Duties will include interacting with customers,

manufacturing, and external suppliers with the goal of streamlining

development, service, and support of products that meet the market needs

in the identification of wires and industrial systems. A smaller portion

of the job includes providing technical support for the HellermannTyton

software and printer systems, which represents up to 25% of the daily

workload, and is consistent with becoming a product line expert.

Essential Functions: Manage continuous improvement of new identification

customer outreach and development. Provide superior technical support to

the sales organization and customers for labels, software, and printer

systems in a timely and professional manner. Assist in managing the

development and creation of technical support videos, step by step

educational tools, training manuals and documentation and web-based

learning modules. Travel as needed to support sales and distribution in

the field for training and technical demonstrations. Other Functions:

Define and implement process improvements to the operation. Identify new

product line recommendations and contribute to product launches. Manage

specific key product lines as assigned, some may be outside of the area

of Identification. Develop and maintain competitive cross reference

lists. Utilize Windchill and HT ERP system to create and manage Item

Master Load sheets and other product data. Analyze product sales using

Halo. Assist with developing marketing literature, presentations,

website content. Work with the team supporting all areas of electrical

sales growth. Qualifications (skills, knowledge, experience):

Bachelor's degree in business or MIS with experience on computers and

printer hardware. Windows 7/Vista/XP, Server 2008 or higher Needs to

understand Windows Server 2008 Network Infrastructure configuration and

administration. Experience setting up network programs and printer

drivers. Advanced Microsoft Office skills. Highly organized and detail

oriented. By applying for a position with HellermannTyton, you

understand that should you be made an offer, it will be For full

info follow application link. EOE of Minorities/Females/Vets/Disability

APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/A5FA616B6698489C