Information Technology Infrastructure

As Senior Associate - Technology Infra, you will manage the Corporate IT setup that will include Servers, Network devices, Firewall Operations, AV systems covering Administrative, upkeep and break fix activities. You will be a hands-on, individual contributor and your key responsibilities will include:

OS: Install, upgrade, administration, support of Windows Server 2016/2019/2022, Linux (Ubuntu, CentOS), AD, DHCP, DNS, IIS, FTP, File Server etc

Applications: Diagnose and resolve Windows Applications and Networking incidents, IIS, Apache configuration and diagnostics

Hypervisor: Install, upgrade, support VMWARE/Microsoft Hyper-V Virtualization

User Admin: Email Creation/deletion of users at Google Workspace (GWS) / O365 Admin Panels, SSO and AD federations.

End user support: Take ownership and responsibility of queries, issues and problems assigned to the Server/Network Admin.

Backup & Restoration: Perform Backup and restoration of Physical and VM servers on Daily, Weekly & Monthly as required.

Patch/Asset Management: Maintain antivirus/patch Server and Client Machines at regular intervals. Carry out Asset Management activities on-time.

Network Devices: Perform Firewalls & Network Devices administration (Switches, Wi-Fi Access Points, L2/L3 Switches) and support tasks.

ISP / Telco Management: Maintain uptime of all Internet Links (Corporate, Project specific etc) by liaison with ISPs/Telcos

AV setup: Uptime management of AV systems such as Video conference systems, display devices connectivity (wired/wireless) etc

Vendor Management: Coordinating vendor support (Hardware, Software & ISP) with OEMs (such as Dell, HP) and System Integration Partners, AMC/Contract renewals tracking etc.

Process Management: Information Security Process compliance management in standards like ISO 27001. Should have handled ISO/Client audits, ODC security controls management.

Required Experience, Skills & Competencies:

6 to 8 years of experience in Servers (Windows/Linux) and Network (LAN/WLAN/WAN), Firewall Devices.

Must be Hands-on in setting-up and management of Windows/Linux Servers OS such as

AD, DNS, IIS, LAMP, WAMP

MySQL, MS SQL

Setting up Hyper-V and configure VM’s

Patch Management and OS Hardening.

Backup and restore (Windows NT backup or any tools)

Group Policy Management

Must be Hands-on in setting-up and management of LAN/WLAN/WAN, Firewall Devices including

Configuring VLAN in L3/L2 Switches

Configuring VPN (IPSeC/SSL), Content filtering/URL filtering, DOS, Policies based on business requirements

SNMP, WMI configuration for Monitoring tools

Monitor and analysis of event logs

Network performance monitoring

Bachelor’s degree in computer science, Information Technology, or related field.

Certifications: MCSA, ITIL foundation, CCNA

Exposure to EDR/XDR, ZTNA and DLP tools

Exposure to IT Tools like ITSM, Monitoring, SIEM and MDM

Exposure to Cloud implementation, administration, support will be a plus