Technical Lead

Dear Candidates

We are having a Job Opportunity for a ServiceNow Tech Lead Role with Infogain. Please find the Company Description and Job Description below.

Looking for a candidate having experience of 7 years to 11 years. Candidate who can join in 1 month or less.

Company Description

Infogain is a Silicon Valley headquartered company with expertise in software platform engineering and deep domain skills in travel, retail, insurance, and high technology. We accelerate the delivery of digital customer engagement systems using digital technologies such as cloud, microservices, robotic process automation, and artificial intelligence for our clients.

Our 6000+ global employees are across the US, UK, Singapore, Middle East, and India.

Job Location :

1, Seepz Rd A, Seepz, Andheri East, Mumbai, Maharashtra 400096

No.90B, ELCITA PID No. 295 of Konappa Agrahara, Electronic City, 1st Phase, Bengaluru 560 100, Karnataka State

Noida- Sector 60 Gautam Budh Nagar UP

Tower B 14 Phase, 4th, 3, DLF Cyber City, SEZ, Gurugram, Haryana 122002

Unit No. 703, 7th Floor, Amar Tech Park, Patil Nagar, Balewadi, Pune – 411045

Job Description

Job Summary:

An experienced ServiceNow Lead with a minimum of 4+ years of core ServiceNow development and relevant experience of 6+ years in ServiceNow.

Experience in conducting Joint Application Development sessions for requirements gathering, analysis, design, and development in the given time constraints.

Roles and Responsibilities:

Development experience

Web Services including Rest, SOAP APIs, XML, AJAX, JSON.

Business Rules, Client Scripts, ACLs, UI Policies, Workflows, and SLAs.

Should have hands-on experience in Import Sets, Transform Maps, Discovery, identification, and reconciliation.

Hands-on experience with different features and functionalities of ServiceNow like ITSM, ITOM, SPM, and CSM.

Knowledge of ServiceNow database, debugging JavaScript/GUI.

Prior hands-on experience supporting ServiceNow platform upgrades.

Juggling several queries for end users, giving full support on post-production maintenance and with Service Request teams to resolve the issues.

Understanding of ServiceNow processes functionalities and flows.

Ability to understand the design of ServiceNow Out-of-Box functions and capabilities at a detailed level.

Excellent knowledge of industry-standard methodologies of Software Development Life Cycle (SDLC) like Waterfall and Agile.

Excellent written and oral communication skills combined with a strong technical writing ability and experience working in large corporate environments.

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