Senior Engineer (OpenStack)

Job Title: Senior Engineers (OpenStack)

Location: Remote_ Canada must work EST time zone

Duration: Full-time

PURPOSE OF THE JOB

• We are seeking experienced Senior Engineers to join our software maintenance and support team. As a Senior Engineer, you will be responsible for providing maintenance and support for OSP 10 and Rel 7.7 software products. Your expertise in Corgi, Pacemaker for RHEL HA, Python, git, ansible, and Jenkins/Groovy will be crucial in ensuring the stability and reliability of our software offerings. You will work closely with a team of engineers, reviewing published vulnerabilities, and providing support to customers who are using previous versions of our software products.

• Performs research, design, implementation and support tasks as a member of Client's team. Works in accordance with project guidelines, quality standards and code conventions.

MAIN TASKS AND RESPONSIBILITIES

• Provide maintenance and support for OSP 10 and Rel 7.7 software products

• Review and address published vulnerabilities, ensuring the software remains secure and resilient

• Collaborate with a team of engineers to troubleshoot and resolve customer issues

• Assist in backporting critical CVEs (Common Vulnerabilities and Exposures) to maintain software security

• Work closely with kernel developers to address software issues and optimize performance

• Maintain a thorough understanding of the software products and their functionality

• Collaborate with internal teams to develop and implement software patches and updates

• Contribute to the improvement of software maintenance processes and procedures

• Stay up to date with industry trends and advancements to provide proactive support and recommendations

• Ensures that assigned area/areas are delivered within set deadlines and required quality objectives.

• Provides estimations, agrees task duration with the manager and contributes to project plan of assigned area.

• Analyzes scope of alternative solutions and makes decision about area implementation based on his/her experience and technical expertise.

• Reports about area readiness/quality, and raises red flags in crisis situations which are beyond his/her AOR.

• Initiates and conducts code reviews, creates code standards, conventions and guidelines.

• Collaborates with other teams.

REQUIRED EDUCATION AND EXPERIENCE

Must have:

•Experience as a Senior Consultant OpenStack.

• Extensive experience in OpenStack including deployment, support, maintenance, troubleshooting.

• Experience in technical customer support related to OpenStack issues.

• Knowledge in Python, Shell scripting, Ansible

• Knowledge RedHat and Linux

• Knowledge in DevOps/CICD

• Jenkins, GitHub and other CI/CD automation tools

Would be a plus:

• Exposure to one or more cloud technologies like VMware/AWS/Azure/Google/IBM Cloud

• Experience with containerization and virtualization technologies such as Docker, Kubernetes, OpenShift.