Network Analyst

Job Title: Network Analyst

Location: Toronto, Canada

Full-time

Hybrid Work Environment (3 days on site)

Overview: We are seeking a skilled Network Analyst to join one of our clients teams in downtown Toronto. The ideal candidate will have strong experience in network troubleshooting and resolution, along with a comprehensive understanding of corporate network infrastructure. This role will involve supporting network systems across Canada and the US, ensuring consistency and a high standard of customer experience. Additionally, the Network Analyst will play a key role in IT support and incident management using ServiceNow, as well as contributing to network, server, and storage tasks.

Responsibilities:

Troubleshoot and resolve network issues efficiently to minimize downtime and maintain network integrity.

Support corporate networks and infrastructure across multiple regions, including Canada, and the US.

Manage IT support and incident management processes using ServiceNow.

Ensure network consistency and uphold a high standard of customer experience.

Implement and configure complex networks, including LANs, WANs, and Data Centre infrastructure.

Utilize Microsoft Azure applications

Administer Microsoft Windows environment and Microsoft Windows Server operating systems.

Manage virtualization technologies such as VMWare and Citrix for data center virtualization.

Provide troubleshooting support for servers and storage systems.

Participate in rotating 24/7 support schedule.

Qualifications:

Proven experience supporting Data Centre infrastructure, including servers, storage, LANs, and WANs.

Demonstrated ability to implement and configure complex networks.

Proficiency in Microsoft Azure

Strong understanding of Microsoft Windows Server operating systems.

Experience in administering VMWare and Citrix environments.

Familiarity with data center virtualization technologies.

Comfortable with rotating 24/7 support schedule.

Comfortable with lifting and stacking IT equipment

Certifications:

Nice to have - PCNSA, CCNP, CCNA, CCNE etc.

Tech Stack:

Windows 10

Microsoft Servers

Office 365

Microsoft Azure

Cisco switches

Nexus Switches

Palo Alto firewalls