Coordinator, Indigo Love of Reading Foundation

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful

We are Canada’s Cultural Department Store

Books are our heart and soul, and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products

Our job is to create joyful moments for our customers

We treat each other the way we’d treat a valued friend

We inspire each other to do our best work

We seek to ignite creativity and innovation every day

We give back to the communities in which we operate

Job Description

For the past 20 years, the Indigo Love of Reading Foundation (ILOR) has been an essential actor in the literacy movement across Canada. We connect daily with school boards, educators, students, parents, and community organizations to understand their literacy needs. We have become well-known and well-respected education community members.

ROLE

The Foundation’s Coordinator is responsible for liaising with the Foundation’s school and non-profit stakeholders and assisting with its day-to-day operations.

KEY PERFORMANCE METRICS

Partner and store customer service

Employee engagement

Accurate reporting and tracking

Timely donation processing

KEY ACCOUNTABILITIES

Functional

Liaise directly with school partners to support the implementation of ILOR programs

Provide administrative support to the ILOR team in the form of invoice processing, donation processing, and maintenance of team-shared files

Support store teams in their partnership with schools and other ILOR-granting activities

Support the ILOR Education and Programs Specialist in overseeing all grant application processes, including intake, judging coordination, ongoing tracking and data management

Support the ILOR Education and Programs Specialist in administering partner onboarding and offboarding, ensuring a smooth transition into and out of programs

Book meetings and work with the ILOR team to build agendas and draft notes

Support tracking and management of ILOR contracts and records

Support event planning and execution as needed

People

Collaborate with others to drive flexible and iterative solutions quickly and easily

Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo Love of Reading Foundation’s beliefs and values

Celebrate the diversity of thought and have an open mindset.

SCOPE

Reports to: Senior Manager, Indigo Love of Reading Foundation

KEY RELATIONSHIPS

Internal:

ILOR Specialist, Senior Manager, Executive Director

Indigo Corporate Sales

Indigo Retail Operations and Field team

Indigo Accounting and Finance teams

External:

Grant partners (schools, community groups, etc.)

Donors and supporters of the Foundation

External vendors and consultants

Qualifications

Work Experience / Education / Certifications

Bachelor's Degree or equivalent

Experience in specialty retail or a retail environment is considered an asset.

Competencies / Skills / Attributes

Excellent time management and organizational skills and demonstrated ability to prioritize, meet conflicting demands and deal with time-sensitive issues.

Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced, collaborative environment

Proficient in Microsoft Office Suite (including SharePoint, Excel, Outlook, PowerPoint, Word); experience with other database management systems relating to granting and/or community engagement an asset

Other (travel, Bilingual, etc.)

Knowledge of French or Indigenous language(s) is considered an asset.

Additional information

At Indigo, we are committed to our communities, our customers, and each other; together, we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer that highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at if you require accommodation during the recruitment process.

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