Translator (English/French) - Hybrid Toronto or Ottawa

Imagine a job where YOU can utilize your exceptional interpersonal skills to liaise effectively with both internal and external teams.

Add a great collaborative team, a challenging variety of work, excellent work life balance, and you have imagined a job at the CLHIA.

About the CLHIA

CLHIA is the respected voice of Canada's Life and Health insurers. Our work concerns the lives of all Canadians. We work alongside our members to advance public policy solutions that ensure a sound and vibrant life and health insurance industry that allows Canadians to enjoy greater financial security and access to valuable supplementary health benefits. Every day at the CLHIA, we bring:

our authentic selves to the job

our best ideas to every challenge

our open minds to other perspectives

our full trust in one another’s abilities

our commitment to exemplify respect, accountability, teamwork, and excellence in how we work together; and

our genuine enthusiasm for a job well done – whether it’s your own achievement or someone else’s.

We are a stable and secure association that has been busier than ever. We are a small close-knit team that works together to make sure the association runs smoothly. This position is currently a hybrid position where you are expected to attend the Toronto or Ottawa office at least 2 days a week.

The Right Fit

We believe the kind of person you are matters. We have a culture of respect and caring, and we want employees who will thrive in our environment. When we hire, we consider your potential and how you may fit with our team.

You will succeed here if you are:

An excellent communicator – you will be collaborating with not only our internal team but with stakeholders and member companies. Your ability to communicate clearly and with several different parties will support your success.

Independent – you are self-motivated and manage your time well. You are able to organize your day to meet often conflicting priorities and deadlines.

Flexible – this is a position where you will have to approach an issue through different angles and the ability to analyze a situation or problem.

A Team player - you work well and efficiently with others.

The Position

Reporting to the AVP, Strategic Communications and Public Affairs, the Translator is responsible for providing professional translation services (mainly English to French) so that written texts are available in both official languages for the CLHIA and to affiliated organizations as per management services agreements.

The position package includes:

A competitive compensation package

Prescription, dental and paramedical benefits, with employer paid premiums

A defined contribution pension plan with employer matching

3 weeks paid vacation annually

10 sick days annually

2 floater days annually

A hybrid work model based out of our Toronto or Ottawa office

What you will be working on:

Translate, mainly from English to French, a wide variety of documents ranging in complexity in an accurate and timely manner, ensuring quality and clarity, proper style and reflection of the political/industry environment and other sensitivities.

Documents could include: submissions, industry guidelines, consumer guides, reports and surveys, presentations, press releases, conference materials and website content

Check French documents posted on the website ensuring functionality (e.g., that links work), and liaise with appropriate stakeholder to resolve issues.

Coordinate the day-to-day workflow of the translation service, receiving, triaging and assigning requests from internal clients.

Act as the day-to-day point of contact for external translation services, following up on requests and receiving invoices, checking for accuracy, and routing for approval and payment.

Ensure accuracy of translation: conduct terminology research that may involve shared software, clarify meaning with original author or stakeholders, and revise translations prepared by other translators.

Contribute to Translation Services databank.

Provide appropriate background context for external translation services; review and occasionally revise documents translated by freelancers.

What you will bring:

Professional qualifications and Experience

University degree in a related field with 2-5 years of related experience

Bilingual (English/French) and certification from an association of professional translators

Skills and Competencies

Understanding of life and health insurance terminology and life insurance business operations and products and service

Communication skills (verbal, written) including the ability to effectively build relationships

Ability to work collaboratively with individuals at all levels within and outside the Association

Proficiency with Microsoft Office suite of tools, including Word, PowerPoint, Outlook and SharePoint

Organization, project and time management skills to handle multiple projects, including those with tight timelines and changing priorities

How to apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role through LinkedIn, or email to

The CLHIA is committed to ensuring fair and inclusive employment practices. On request, we provide accommodation for applicants with disabilities in accordance with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005. If you require accommodation, please advise us. We thank all applicants for their interest. However, only those applicants selected for an interview will be contacted.