Delivery Driver

Job Description

POSITION SUMMARY:

Deliver products, including 50-pound bags of salt and 5-gallon bottled water to customers on regularly scheduled routes; and ensure an adequate supply of quality products are available on-hand for customers.

MAJOR DUTIES AND RESPONSIBILITIES:

Ensure customer satisfaction and retention:

Distribute products and parts to walk-in customers.

Communicate clearly and positively with customers, including legibly completed forms. Take appropriate and immediate action to resolve complaints.

Seek opportunities for additional sales.

Maintain open and positive communication with other employees, departments and dealerships, and provide assistance where possible to support company-wide goals to exceed customers’ expectations.

Maintain a positive image.

Actively support a positive team environment that is conducive to the efficient and effective “serving” of our customers; safeguard company assets.

Take precautions to avoid accidents and ensure the safety of everyone.

Maintain and repair plant equipment.

Operate company vehicles, including forklift, safely and courteously at all times.

Safeguard company equipment and products, keeping track of material delivered and returned.

Know and follow company policies and procedures; identify need for and suggest change when appropriate.

Accurately and legibly complete all required documentation.

Assist/train other employees as requested. Improve customer satisfaction and retention:

Deliver and remove all scheduled products ( Salt and chemicals, POU filters, bottled water) in an efficient, safe and timely manner.

Respond to customer requests/inquiries courteously and without delay. Take appropriate and immediate action to resolve complaints. Communicate clearly and positively with customer, including legibly completed documents.

Seek opportunities for additional sales.

Load and unload truck. Ensure that all material necessary for the day’s work is on the truck.

Keep customer’s property secure at all times, i.e. house, keys, security code, lockbox combination, pets. Take steps to avoid damage to customer property.

Ensure all equipment is set and operating properly. Notify customer of office if any maintenance is required.

Maintain open and positive communication with other employees, departments and dealerships.

Provide assistance where possible to support company-wide goals to exceed customers’ expectations.

POSITION REQUIREMENTS:

High school diploma or equivalent.

Effective communication skills

Ability to handle repetitive weight of 80 lbs.

Valid driver’s license and arrest-free driving record - meet insurance eligibility.

Pass drug screening.

Pass Work Steps assessment

Pass Background check

Complete assessment inventories