Loan Specialist - Student Financial Services

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

All About You

Job Summary

Under general direction, coordinates daily activities related to student loans; assists with the overall delivery of student aid.

Job Duties

Assists with delivery and administration of student financial services with primary duties related to the loan requirements.

Processes loan certifications with the Department of Education and private lenders. Assists with compiling and assessing data for annual reports; monitors awarding, disbursement, refunding and return of loan funds including variance and exceptions. Assists with pulling of loan data from COD and loading onto SLU server.

Coordinates with University loan processing and training. Completes on-line processes related to student loans; serves as liaison with finance and lenders

Assists with presentations to students and parents. Answers telephone and provides customer service to students, parents, third party individual as well as staff.

Assists with updating policies and procedures manual. Serves as backup for processing of federal data records.

Knowledge, Skills, Abilities, and Personal Characteristics

Knowledge of higher education policies and procedures

Interpersonal/human relations skills

Ability to relate to diverse populations

Verbal and written communication skills

Supervisory skills

Report preparation skills

Public speaking skills

Customer service skills

Counseling/advising skills

Ability to prepare reports and publications

Ability to operate computer

Ability to maintain confidentiality

Minimum Qualifications:

Associate's degree

Preferred Qualifications:

Bachelor's degree

Function

Student Financial Services

Scheduled Weekly Hours:40

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at .

2024-07877