Call Center Representative

Please DO NOT apply if you are not a Super Star. Join our team of professionals at Bath Planet where we offer homeowners the opportunity to make improvements to their homes. Earn a substantial income, work for one of the fastest-growing companies in the industry. Jump on the board NOW! Earn money while making a positive impact on products that help homeowners save money!

Highly motivated,

Weekly and monthly bonuses,

Competitive pay.

Nights and Weekends shifts

General Purpose:

Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Confirm, Reschedule, rehash, and cold call. Input lead information, update reports and answer phone calls from ads.

Main Job Tasks and Responsibilities:

Deliver scripted pitch to the homeowners

Adjust scripted pitch to meet the needs of specific homeowners

Handle homeowner's questions and objections

Obtain homeowner's information including names and addresses phone numbers etc.

Receive appointments over the telephone

Input appointment details into the computer system

Input homeowner’s information and important details of the conversation

Confirm appointments placed with canvassers or sales representative

Issue appointments for reps to meet prospective homeowners

Quality control phone calls

Answer telephone calls from potential homeowners who are responding to advertisements

Contact homeowners to follow up on initial interaction

Update lead information and maintaining reports

Education and Experience:

Knowledge of sales and marketing principles and strategies

Relevant work experience in telemarketing, sales, marketing, or promotions

Product knowledge --Training provided

Proficiency in relevant computer applications

Key Competencies:

Communication skills Information gathering & management

Persuasiveness Adaptability

Initiative Tenacious• Resilient Stress tolerance

High energy level Self-Motivation

(Compensation: DOE - Hourly base + commissions)

A company you can be proud to work for (A+ with the BBB!)

Industry-best training

Ongoing Support

Advancement Opportunities

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