PLSQL Support Specialist

• Should have hands on experience in UNIX, Shell scripting, Oracle, PLSQL, Open Shift Fabric and Dev Ops Skills .

• Good understanding of Financial / Investment Banking Domain.

• Should have 5 to 8 years of experience in working in support role in application production support projects.

• Willing to travel to India for team meetings and trainings.

• Ready to work in 24/7 support environment.

• Manage prioritization, escalation and resolution of support incidents to the L3 & CTB teams •

• Should have worked on application support & maintenance projects with development experience.

• Certification in ITIL processes and banking knowledge is an added advantage.

• Should have experience with working on strategic & service improvement initiatives on production platforms.

• Ability to support user queries with the right spirit and optimal resolution time.

• Timely reporting, documentation and to perform Root cause analysis for issues.

• Experience decomposing complex problems into component parts for effective problem solving.