AR Caller RCM Medical Billing

AR CALLER/MEDICAL BILLING

Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services

Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference

Record after-call actions and perform post-call analysis for the claim follow-up

Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact

Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call

Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

JOB REQUIREMENTS

We are looking for 1-4 years of experience in accounts receivable follow-up/denial management for US healthcare customers

Fluent verbal communication abilities / call centre expertise

Knowledge of Denials management and A/R fundamentals will be preferred

Willingness to work continuously on night shifts

Basic working knowledge of computers.

Prior experience working in a medical billing company and using medical billing software will be considered an advantage. Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus

Willingness to work from the office.

Looking for Immediate Joiner.

Job Type: Full-time, Permanent

SALARY: Negotiable

LOCATION: T Nagar, Chennai.

Industry

Hospital & Health Care