The Site IT Lead is responsible for managing and maintaining the IT infrastructure, systems, and operations for our sites in India. This role involves overseeing the day-to-day IT activities, ensuring system reliability and performance, managing IT infrastructure and systems, infrastructure projects, and providing technical support to end-users.
Key Responsibilities:
Infrastructure Management:
the design, implementation, and maintenance of IT infrastructure.
network infrastructure, including routers, switches, firewalls, and wireless networks.
high availability and reliability of IT systems, servers, and services.
Operations:
and manage IT systems to ensure optimal performance and uptime.
and enforce IT security policies, procedures, and best practices.
regular backups and disaster recovery planning.
Support:
technical support and troubleshooting assistance to end-users.
IT-related issues, incidents, and service requests in a timely manner.
users on IT systems and applications as needed.
and Compliance:
and implement IT security policies and procedures to protect company data and systems.
for security breaches and conduct regular audits to ensure compliance with regulations and standards.
Management:
IT projects at the site, from planning and implementation to testing and deployment.
with cross-functional teams to ensure successful project delivery.
project documentation and update stakeholders on project status.
Management:
relationships with IT vendors, suppliers, and service providers.
and select technology solutions and services that meet the site's requirements.
contracts and agreements with vendors as needed.
Management:
and manage the IT budget for infrastructure and cybersecurity, ensuring cost-effective solutions.
resource allocation and staffing to support project demands and operational needs.