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call center representative

Company:
Randstad US
Location:
Lewisville, TX, 75029
Posted:
May 16, 2024
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Description:

call center representative.

+ lewisville, texas + posted 5 days ago **job details** summary + $42,640 - $54,080 per year + permanent + high school + category office and administrative support occupations + referenceAB_4530942 job details Join our esteemed call center team as a Member Service Advisor!

Deliver exceptional member service, handle inquiries efficiently, and exceed performance metrics.

Enjoy competitive compensation and benefits, including health plans, 401(k), and more.

salary: $42,640 - $54,080 per year shift: First work hours: 9 AM - 7 PM education: High School Responsibilities + Provide exceptional member service to our valued members, exceeding expectations with every interaction + Handle a variety of inquiries and issues with grace and efficiency, ensuring swift resolution and member satisfaction + Utilize advanced problem-solving skills and product knowledge to address complex member concerns + Collaborate with cross-functional teams to streamline processes and enhance the overall member experience + Consistently exceed performance metrics, maintaining a high level of quality and productivity The essential functions of this role include: + working in a smoke free environment + working weekends Skills + Call Center (1 year of experience is required) + Call Center Support + Follow-up + Active Listening + Telephone Etiquette + Basic Software Skills + Basic Computer Skills + Customer Service (2 years of experience is required) Qualifications + Years of experience: 2 years + Experience level: Entry Level Randstad is a world leader in matching great people with great companies.

Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact . Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.

**get in touch** we are here to help you with your questions.

ME **mary elders** +

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