Remote Live Chat Agent

Remote Live Chat Agent

Location: Gilbert, AZ 85233

Overview

We are seeking a Remote Live Chat Agent to join our team and provide exceptional customer service through online chat support. This position allows you to work from the comfort of your own home while assisting customers with their inquiries and ensuring a positive experience.

Responsibilities

Engage with customers through live chat to answer questions and provide assistance

Resolve customer issues and complaints in a timely and professional manner

Utilize resources and knowledge base to provide accurate information to customers

Document customer interactions and follow up as needed

Maintain a positive and helpful attitude towards customers at all times

Qualifications

Excellent written communication skills

Ability to multitask and prioritize in a fast-paced environment

Customer service experience is a plus

Comfortable working remotely and independently

High school diploma or equivalent

Salary info:

$23.50 - $29 / hr