IT & Maintenance Executive

Job Title: IT & Maintenance Executive- Chemist Box Private Limited

**About Chemist Box Private Limited: **

Chemist Box Private Limited is a prominent retail pharmacy chain in Patna, known for its commitment to delivering high-quality pharmaceutical products. With seven physical stores, one online outlet, and a dedication to exceptional service, we have established ourselves as the go-to destination for healthcare needs. Join our team and contribute to the continued success and efficiency of our operations.

Position: IT Executive & Maintenance Executive

Location: Various locations in Patna, Bihar (Working Location is as mentioned, applications from anywhere in the country are welcome)

**Responsibilities: **

- Provide technical assistance for computer hardware and software issues.

- Resolve technical support requests from staff via phone, in person, or electronically.

- Log and track bugs and enhancement requests, ensuring timely resolution.

- Perform hardware and software installations, configurations, and updates as required.

- Develop and maintain documentation, including tips and tricks for online databases and websites.

- Conduct introductory online and classroom training sessions for company products.

- Resolve technical issues promptly using available resources within the company.

Requirements

**Requirements: **

- Bachelor’s degree in information technology, Computer Science, or related field.

- Proven experience in IT technical support and maintenance.

- Strong knowledge of computer hardware, software, and networking systems.

- Excellent problem-solving and communication skills.

- Ability to prioritize and manage multiple tasks in a dynamic environment.

- Familiarity with online databases and websites.

Benefits

Salary - 15-20k