Office and Client relationship manager

Office and Client relationship manager

Office and Client relationship manager at a Professional dealership in Johannesburg

Duties:

Ensure steady flow of new business by using/promoting relationships with insurance companies, brokers and assessors.

Control front office admin functions, ensure all admin is up to date

Handle customer service queries

Control vehicle booking schedule and weekly targets

Build and maintain relationships with brokers and assessor

Manage daily planning with workshop

Assist with general office admin

Requirements:

Must have minimum 5 years’ experience in the Automotive repair industry / Panelshop

Must have experience with Customer relations and Office management

Attention to detail and must be able to prioritise customer service

Must be positive and able to work under pressure and meet targets

Must be proficient in Microsoft office, Audatex, TMS