Operations Team Leader

Main Purpose of Job

Drive overall branch efficiency with focus on the execution of all customer requirements.

Responsibilities:

Allocate appropriate cranes and crews for the relevant jobs, including inter-branch assignments

Ensure the delivery of a positive Customer Experience in the provisioning of services

Support Sales Representatives in conducting site surveys

Schedule the transportation of staff, counterweights, outrigger pads, rigging gear, site offices etc.

Ensure all applicable road permits are obtained before the job commences

Ensure good housekeeping in the office and yard areas

Conduct site visits and report on all defects, non-conformance or any other problems that occur on site

Assess staff training requirements and ensure ongoing training

Attend and coordinate after-hour requirements from clients and operators

Assist with keeping relevant certification files up to date

In conjunction with the SHEQ Officer, ensure that branch implemented SHE protocols are adhered to

Ensure that company vehicles, including plant & equipment, are maintained in good condition & running order

Approval of Service Providers as required

Manage timekeeping records weekly and living out allowance claims as required

Daily cranes Masterdata management

Required Qualifications/Experience

Matric or equivalent

Valid driver’s license

First Line Management/Supervisory qualification essential.

Computer literate, with intermediate to advanced proficiency in MS Excel

Working knowledge of administration and related processes

Tertiary qualification in Operations or Business Management advantageous

3-5 years’ experience in the same or similar industry managing a team