Housekeeping Inspector

Overview:

The Housekeeping Inspector/Quality Assurance Supervisor is responsible for supporting the Director and Assistant Director of Housekeeping in the managing, training and coaching of all housekeeping associates to ensure quality performance on a daily basis. Additionally, based on business need, the Quality Assurance Supervisor will be expected to perform regular housekeeping duties as directed by management.

Responsibilities:

Housekeeping Inspector/Quality Assurance Supervisor responsibilities include, but are not limited to:

Assists with the supervision, training, and coaching of housekeeping staff, ensuring they understand their duties and perform them efficiently.

Lifting between 30 to 50 pounds

Thoroughly inspects guest units and storerooms to ensure cleanliness standards are met.

Updates appropriate team members of the status of each unit.

Documents the results of the inspections, resolve deficiencies, and write work orders for maintenance issues.

Inspects for any damages and immediately report to the manager.

Efficiently manages, stocks, and controls linen, supplies, and equipment and closets.

Performs cleaning duties based on business volume and the resort’s needs.

Completes daily room assignments/section assignments for Room Attendants, if needed.

Coordinates with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction.

Addresses guest concerns promptly and effectively, taking appropriate actions to resolve issues.

Greets guests and provides prompt and courteous service.

Other duties as assigned.

Qualifications:

What are we looking for?

Previous housekeeping supervisory experience

Passion for providing exceptional service to guests and team members

Strong attention and care to details

Ability to support and motivate team members

Responsibility, reliability and honesty

Teamwork and collaboration

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

Medical, Dental, and Vision coverage options

Paid Time Off

401(k) retirement plan with company match

Paid Parental Leave (10 weeks)

Bereavement Leave and Jury Duty Pay

Life Insurance Benefit

Health Savings Account, Accident, Personal Cancer Protection, and Short Term Disability

Employee Assistance Program

David L. Brittain Scholarship Program

Local Attraction Discounts

Associate Referral Program

Tuition Reimbursement

Resort Accommodations Discount

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! As leaders in the area’s hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.

Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

Want to know more? Check out!

Connect with us! @brittainresorts

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Pay Range:

Starting from USD $15.00/Hr.

Permanent