Patient Care Associate

Overview:

We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks. May have to travel to another location to cover from time to time.

Responsibilities:

Responsibilities:

Greeting patients professionally, both in person and on the phone

Quickly answering or properly referring questions and issues

Optimizing provider schedules and patient satisfaction with efficient scheduling

Notifying providers of patient arrivals

Comforting patients by anticipating anxieties and effectively answering questions

Ensuring availability of treatment information by retrieving and updating patient records

Verifying financial records and collecting patient charges while filing and expediting third-party claims

Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Provide excellent customer service

Requirements and Qualifications:

High School diploma or GED equivalent is required

Detail-oriented and ability to multitask

Exceptional customer service skills.

Ability to perform in a fast-paced environment.

Exceptional communication skills, both oral and written.

Knowledge of MS Office.

Knowledge of electronic medical records software is a plus.

Experience in healthcare is preferred but not required. We are willing to train the right candidate.

Bi-lingual English/Spanish a plus

Qualifications:

Competitive compensation package

Excellent comprehensive benefits

401(K)

Significant eye care discounts

Continuing education allowances

Career growth and development

PTO and holidays off

Permanent