Collections Customer Service Representative

Job Description

Collections Customer Service Representative

Zip Code: Houston, TX 77043 Location: Beltway 8/Clay Road

Employment Type: Temp-to-hire Workplace Type: On-site

Schedule: Monday – Friday 8:00 am – 5:00 pm Salary: $15 - $16 an hour

Collections Customer Service Representative’s Responsibilities

Take inbound calls collect payment information, and update customer toll road accounts.

Resolve disputed and escalated calls in a timely period.

Utilize 10-key data entry skills to process and verify license plate images recorded by toll road cameras.

Collections Customer Service Representative’s Qualifications

1-2 years of recent call center or collections experience; collections experience is a strong plus.

Typing or data entry skills (35 + WPM or 6500 kph)

Essential customer service skills and a professional attitude are always inviting.

Must be punctual by arriving on time.

Dispute resolution skills are a huge plus.

Company Culture & Perks

Work Schedule: Monday – Friday – Relax on weekends Enjoy family time during the weekend.

Once hired full-time, a comprehensive benefits package is available, including a pension retirement program.

Complimentary coffee, hot tea, and water refills are provided. As well as refrigerators, microwaves, and vending machines with snacks and drinks to enjoy during your provided breaks.

Free Parking- Easily Accessible

Work for an organization focused on public service and transportation needs.

Salary: $15 - $16 per hour

About The Reserves Network

The Reserves Network is a family-owned and veteran-founded company. Since 1984, we have been bringing employers and job seekers together in various industries and positions.

The Reserves Network and its affiliates are an Equal Opportunity Employer (EEO). No person will be discriminated against in any aspect of their employment based on race, color, religion, sex, age, national origin, ancestry, sexual orientation, gender identity or expression, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state, or local law.