Insurance Office Administrative Assistant / CSR / Customer Service

Job Description

This in-person position is full time. Looking for an experienced customer service professional. Accident & Health and/or Property & Casualty licensed preferred but not necessary to start. Must be extremely detail oriented with incredible attention to detail. This is a very fast-paced environment where you have to be able to juggle many things at once. If you're serious, please take the accompanying tests.

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Mon-Fri Schedule

Retirement Plan

Responsibilities

Answer phones and help walk-ins

Process customer policy change requests.

Handle billing issues.

Assist insureds with any questions they have.

Issue certificates of insurance.

Look up in-network doctors and medications

And more!

Requirements

Insurance licenses a plus but not necessary to start

Self-motivated

Team player

Excellent computer, verbal, and written communications skills.