Makan Hospitality Management is seeking a dynamic, service-oriented Sales Manager to join our growing team at the award-winning Candlewood Suites North Little Rock Team! We are looking to hire someone who is results-oriented and driven to achieve excellence! The appropriate candidate must have outstanding communication skills and the ability to work in a hands-on, fast-paced environment. If this sounds like you, we want you on our team!
JOB DUTIES AND RESPONSIBILITIES
Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
Provide pricing and guidance recommendations to the revenue manager
Develop a working knowledge of the operations of the hotel, including food and beverage, event space, and reservations system (Opera)
Develop a complete knowledge and ensure adherence to company sales policies
Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
Identify and pursue new and repeat business through outside prospecting calls, client visits, hotel site tours, lunches, and networking events
Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
Attend weekly management meetings and oversee all sales communications with team at the meetings
Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, and discount promotions
Perform any other job-related duties as assigned by Regional DOS
EDUCATION AND SKILLS
Minimum of Bachelor's Degree
Minimum of 1-2 years in hotel sales with leadership responsibilities
KNOWLEDGE, SKILLS AND ABILITIES
Strong analytical skills relative to impact on hotel revenues
Ability to communicate effectively verbally and in writing
Strong interpersonal skills
Strong understanding of revenue management principles
Proficient in Microsoft Office Products, focus on Excel, Word and Outlook
Must have flexible work hours that may include evenings, weekends
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and overview of job requirements applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
BENEFITS
Dental & Health Insurance
Employee Travel Discounts
Company Cell Phone
Company Laptop
PTO
Simple IRA Match