Lead Studio Manager/EIC

Primary Function

As part of a global brand supporting events and studio operation, this individual will oversee an executive studio that will host hybrid and virtual meetings, in-studio videos and broadcasts, and external events. Ensure weekly studio coverage, interact with stakeholders to plan and guide hybrid and in-person meetings and productions, provide technical assistance for virtual meetings, and contribute as a hands-on studio manager and EIC in a prominent studio environment.

Duties & Responsibilities

Assess individual requirements for studio productions and audio and video virtual meetings; consult with clients to determine specific resource and location needs and technical details

Suggest technical solutions to achieve meeting and audience goals

Administer technical and system set-up, including creation of content records, scheduling of staff and facilities, and basic testing of network infrastructure

Communicate logistics to meeting/event attendees and participants, troubleshoot technical issues and provide online support for virtual meetings

Provide pre-event consulting and checklists to ensure communication for day of show

In a live environment, set-up, operate and troubleshoot systems like MS Teams, Cisco Webex, Zoom and other collaboration and streaming technologies; Inspect event instructions to ensure that they conform to requirements

Provide basic camera technical support, assist with related studio productions using modern video and audio equipment; experience with robotics, audio, or lighting a plus

Manage, schedule, and mentor a staff of technicians for superior performance and consultative customer service

Develop short- and long-term performance goals for the staff that support the overall objectives of the client

Develop relationships with clients and client staff; work in on-going manner with clients to ensure their needs are met and offer creative solutions for each project

Work cooperatively with event and production teams to ensure cohesive results for participants

Assist the team with research and evaluation of new systems and upgrades; track evolving and new technology solutions

Participate in developing, building, and establishing standardized workflows, processes, tools, and templates

Facilitate client needs for digital media; provide fast and accurate responses to client requests, ensuring high standards of customer service

Other duties as assigned; occasional travel may be required for off-site events (

The duties of this position require the ability to bend, kneel, crawl, climb ladders and to stand for long periods of time

Candidate may be required to lift heavy equipment up to fifty pounds

Role requires being at the client studio in Westport, CT minimum 3-4 days a week or traveling to NYC Studio to support projects. Other 1-2 days can be remote. Days determined by client production schedule.

Skills & Qualifications

Outstanding customer service orientation including professional presence and superior client relationship skills

Must demonstrate diplomacy and EQ as leader and friendly collaborator

Able to adapt and perform well in a deadline-driven, executive-level environment

An overall understanding of the live program production process is necessary and a strong sense of urgency in solving customer requests to ensure timely resolution is critical

Demonstrated in-depth knowledge of systems, tools and procedures related to modern event and video production, and streaming video equipment and processes

Proficient in live, in-person, and hybrid events with experience working within a control room and studio environment

Experience working with cloud-based media management solutions, e.g., AWS S3, Microsoft Azure, Adobe Team Projects/Productions, etc.

Solid comprehension of video file formats and codecs, video file transcoding

Must have a working knowledge of IT and networking support

Must have strong written and verbal skills; be well organized and capable of handling multiple assignments

Candidate must have a commitment to excellence, ongoing education, and to the proficiency in their craft, with the ability to bring out the same in others

Education & Experience

Bachelor’s degree in Video & Film, Media, Marketing, Communications, IT, or similar field preferred

7+ years’ work experience in broadcast television production, corporate communications, live events, and/or streaming video

3+ years direct supervisory experience of small teams

Hands-on experience supporting meetings and events, webinars and conferences, and/or video productions and broadcasts