Business Intelligence Analyst
Description:
We're on the Lookout for a Business Intelligence Analyst to join our team and support the growth of our private-equity backed, HIGH-GROWTH home services company!
With over 40 years in the business, Lookout has earned an A+ reputation for customer service and nurtured a welcoming culture! We are intentional about looking for diverse candidates, and are seeking a Business Intelligence Analyst that will:
Job Profile:
Responsibilities:
o Data analytics on large sets of complex and sometimes unstructured data
o Transform data according to analysis needs and develop approaches to deal with imperfections in data (e.g. missing values or inconsistent data formatting)
o Responsible for analysis and problem solving as relates to data, types of data, and relationships among data elements within a business system.
o Identify and automate various manual data and business processes using the appropriate technologies
o Utilize PowerBI to create interactive dashboards and reports that provide actionable insights into healthcare performance metrics, patient outcomes, and operational efficiency
o Conduct exploratory data analysis to identify trends, patterns, and anomalies within datasets.
o Work with different data sources and accurately access the correct data within relational databases based on business needs and reporting requirements
o Collaborate with all levels of business teams (project managers, finance team, business development team, executive management, etc.)
o Manage assigned projects to ensure they are delivered successfully and in a timely manner
o Participate in method development, process improvement, and standardization
o Design visual representations and report strategic connectivity to department and enterprise goals and objectives.
Job Requirements:
Proficiencies:
o Extensive knowledge of business intelligence analytics software such as PowerBI, Excel, etc.
o Microsoft applications (Word, Excel, Outlook, PowerPoint, Teams)
o Exceptional time management skills
o Strong written and verbal communication skills, including delivering presentations
o Strong desire to learn new technologies and drive for continuous efficiencies in process
o Analytical and problem-solving skills and demonstrated planning and organization skills
o Ability to work independently and as a team member under deadline pressures; set priorities; respond to changing demands from multiple sources
Preferred Experience:
o Data migrations and/or system transitions
o Knowledge of Customer Relationship Management (CRM) systems
o Home-services industry experience
o Project management experience
Preferred Qualifications:
o bachelor's degree
o Knowledge of pest control CRM systems
o Experience using SmartSheet project management software
o Pest control industry knowledge and/or experience
In this role, you can expect:
Competitive Compensation:
o A competitive salary
o A competitive bonus structure
Competitive Benefits (Subject to Change as Needed):
o 401k @ 6% match
o Health
o Dental
o Optical
o Life Insurance
o Paid Time Off
o Paid Holidays
o Empowered, passionate, and exciting culture
Career Growth Opportunities:
o We believe in promoting from within
Established Company:
o You are a part of a reputable and well-established company, with over 40 years of experience.
o We have a strong customer base and a track record of success.
We are an equal opportunity employer that complies with EEOC rules and regulations. We are committed to diversity, equity and inclusion and do not discriminate based on race, age, disability or other non-merit characteristics. We believe and model a culture in which everyone should feel like they belong in our company because we believe that everyone should feel valued, respected and accepted. Our hiring decisions are based exclusively on merit, qualifications and business needs.