Summary of Position: Manage and control logistic arrangements and customer support
· Essential Duties and Responsibilities (other duties may be assigned)
Whether working remotely, or in the office; employees are expected to work productively during daily operations.
· Communicate and support customers at a senior level which includes problem solving, monitoring, and attending meetings when necessary
· Oversee staff and trouble shoot daily operational issues
· Maintain compliance with corporate, state, and federal regulations
· Vendor selection and management
· Support Director with various functions
· Assist Director with developing annual budgets
· Performance of accounting duties such as bill paying, invoicing, and collections
· Monthly reporting
· Review vendor invoices and payment details for accuracy before approving
· Support supervisors and staff in daily activity to expedite response time to customers as needed
· Support company marketing functions
· Provide insight into new logistics technologies, and skill sets
· Represent the company in a professional manner
· Set goals for staff and confirm results
· Urgent report, or reporting as directed on various issues
· Supervisory responsibilities:
· Recruiting, interviewing, and selecting well-qualified staff when necessary
· Terminate employees when necessary
· Addressing performance concerns in a timely manner
· Delegate and execute administrative duties
· Administrative tasks such as approving time sheets, paid time off and monitoring overtime
· Conducting performance appraisals for direct reports
· Abide by Human Resources policies, procedures, practices and lead by example
· Provide training whenever necessary to staff
· Create presentations, hold, and run meetings for staff
· Maintain positive employee engagement and actively manage staff
· Qualifications
· Experience dealing with various issues that may arise in the logistics process
· Knowledge of Customs Border Protection (CBP), Federal Maritime Commission (FMC), Non-vessel Operating Common Carrier (NVOCC), Partnered Government Agency (PGA), and all modes of global transport
· Ability to interpret import and export laws, policies, and regulations
· Experience dealing with different personalities
· Familiar with compliance matters involving government regulatory, logistics, and inventory matters
· Extensive computer skills, mathematics, written, and oral communication skills
· Ability to travel to support customers
· Education and Experience
· Bachelors’ Degree in Business or Supply Chain Management
· At least 10 years’ experience in logistics and 5 years’ experience supervising
· Proven leadership abilities based on work experience
· ERP/TMS experience
· Additional Skills and Abilities
Skills/Abilities
Highly organized, excellent problem-solving skills, superior follow-up skills, quick learner and self- motivated
Computer Proficiency
Proficient in Microsoft Office and experience in SAP a plus.
Language skills
Secondary language a plus
Mathematical skills
Superior math skills, including conversions
Reasoning ability
Ability to analyze different problems and find solutions
Certificates, Licenses, Registrations
HAZMAT certification is a plus, TWIC card
Physical Demands/Work Environment
Physical Demands
Sitting for long periods
Work Environment
Office environment
Ability to travel domestically by airplane or by car
External inventory checks
Job Type: Full-time
Salary: $80,000.00 - $95,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person