Assistant Property Manager - Casa Arabella

Job Description

Emphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and safe neighborhoods through community development.

EBALDC is a first-generation social enterprise founded in 1975 that has consistently generated >75% of our revenue from earned income. Our businesses and programs generate revenue to support sustained social impact. We oversee a diverse range of businesses and programs, including real estate development, property management, social services, and professional services, some of which are corporate operations and others are operated as subsidiaries and through partnerships with public and private partners.

EBALDC is dedicated to building a culturally diverse and pluralistic organization committed to working in multicultural communities, and strongly encourages minorities, people of color and women to apply for our employment opportunities. EBALDC is an equal opportunity employer and makes employment decisions on the basis of merit, including the applicant’s ability to champion EBALDC mission, values and organizational culture. EBALDC wants to have the best available persons in every job. EBALDC policy prohibits unlawful discrimination on any basis protected by federal, state or local law or ordinance or regulation.

For more about our accomplishments and our mission, please visit:

East Bay Asian Local Development Corporation (EBALDC) is seeking a regular full time Assistant Property Manager at the Casa Arabella in Oakland, CA.

Summary:

The Assistant Property Manager assists the Property Manager in ensuring the physical, fiscal and social soundness of a property, operating the property in accordance with appropriate lender, tax credit, US Department of Housing & Urban Development (HUD), state or local governmental entities requirements and EBALDC’s internal guidelines. The duties of the Assistant Property Manager is identical to the Property Manager and assumes the latter’s responsibilities in his/her absence or as directed by his/her Property Supervisor or Director of Associate Director/Property Management.

Key Duties and Responsibilities:

Renting Activities:

Responds to inquiries from applicants

Shows vacant units to prospective tenants

Maintains a waiting list, markets units, and screens applicants for vacancies according to appropriate guidelines

Verifies all income, assets, household characteristics, and circumstances that affect eligibility

Complies with regulations regarding income certifications and other documentation

Prepares and processes leases, security deposit agreements, unit inspections, and forms for incoming residents

Ascertains basic resident information to solve routine problems or determine a course of action in case of emergency

Conducts pre-occupancy orientation for new residents

Completes move-in and move-out procedures

Processes evictions with assistance from Property Manager

Rent Collection:

Collects security deposits and rents when due

Issues receipts for monies collected

Collects late rents and late rent charges

Issues approved rent increases annually

Inputs all transactions in Yardi

Negotiates payment schedules for overdue rent with prior approval of the Property Manager and Property Supervisor

Serves three-day notices when necessary

Property Maintenance & Security:

Ensures the property is maintained and repaired according to standards which, in EBALDC's business judgment, are to the long-term benefit of the property

Purchases supplies, equipment and services as are necessary for operations, maintenance and repairs

Processes and prioritizes maintenance request orders, including basic maintenance tasks to be completed by on-site staff and maintenance problems beyond their capabilities

Arranges for inspections and repairs of all vacant units

Maintains preventive maintenance schedules for the equipment and the building

Maintains information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse box or circuit breaker, and heat controls

Performs a daily inspection of the property, both on the interior and the exterior, to inspect for age and any problems in maintenance, security, or safety

Performs annual inspections of each unit for needed repairs

Performs building inspections to ensure that the common areas are properly utilized, orderly, and secure

Maintains a sanitary and pest-free living environment

Administration:

Maintains regular office hours and assumes primary responsibility for tenant-management relations

Enforces lease agreements and house rules

Provides emergency on-call coverage

Assists residents to develop an awareness of available community services for counseling, education, recreation and health services

Assists Property Manager in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable costs

Monitors and supervises contracted services and vendors

Assists Property Manager in determining and administering capital improvements and replacement program

Assists Property Manager in preparing and monitoring annual operating budgets

Recordkeeping & Reporting:

Maintains a record of financial transactions with tenants in Yardi

Maintains adequate accounting records, including records for rents and miscellaneous income, records for expenses, and petty cash

Assists the Property Manager in preparing a weekly written report provided to the Property Supervisor summarizing the building operations of the prior week, which should consist of the following : a summary of the week's move-ins, move-outs, rents past due, and actions taken; copies of any incident reports written or correspondence to residents; and other items as needed

Assists the Property Manager with preparing a monthly building report which should include aged delinquency, vacancy, and other pertinent information

Assists in preparing all non-financial lenders reports with assistance from Property Manager

Other Duties:

Provides immediate emergency services for the welfare and safety of the tenants

Meets with tenants for organizational, functional, informational, and relational purposes

Escorts authorized inspection personnel and visitors through the building when necessary

Performs other appropriate duties as assigned

Is available to tenants during EBALDC business hours

Is available for reception of repair persons and authorized inspection personnel

Relates to tenants’ needs and communicates support services (e.g., electrician, plumber, maintenance person)

Maintains an office on the premises in a business-like fashion

Participates in department, EBALDC and other staff meetings and activities

Assists in providing interim Management and Administration coverage for throughout organizational portfolio, as needed and directed when projects arise.

Required Knowledge, Skills & Abilities:

High School Diploma and/or General Education Degree

Sound judgment

Ability to work with a wide variety of personalities and deal with them in an effective manner

Basic bookkeeping knowledge

Computer literate in Microsoft Word and Excel

Skills in problem solving with staff and residents

Good written and verbal communication skills

Ability to interact with a wide variety of people - personnel, residents, local agencies, contractors and owner

Ability to take initiative and think independently

Two or more years of Property Management experience, especially in tax credit or other subsidized housing

Experience certifying tenant incomes to meet Section 8 and HUD regulations

Knowledge of low income housing tax credit regulations

Background related to tenant population of building complex (i.e., handicapped, elderly, homeless) preferred

Bilingual in Chinese/ Spanish (ability to read, speak and write) is preferred

Experience with Yardi, preferred

Maintains congenial relationships with all residents, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Equal Employment and Equal Housing Opportunity requirements

Exercises common sense, good judgement, consistency and self-control in day-to-day contact with residents and in other business-related matters

Demonstrates company loyalty and integrity in all financial matters, in reports to supervisors and other management personnel, in relationships with residents and co-workers

Physical Demands:

Approximately 40% of the job is done sitting, 30% standing and 30% walking

Frequently walks, stoops, bends, squats (to retrieve files or pick up debris); climbs stairs, walks on uneven ground, lifts items less than 15 pounds, and reaches at, below, or above shoulder level

Frequent face-to-face interactions with residents/staff/visitors and must speak clearly and articulate with extreme accuracy to give directions, talk on the phone, etc.

Occasionally may lift items 16-50 pounds, push items 20 pounds, climb ladders, kneel, twist, or grasp/pull/carry/push equipment such as janitorial carts, vacuums, brooms, or mops. Must occasionally withstand heights up to the number of stories in the building

Must be able to independently get to all areas of the property (including roof)

Salary Range:

$45,000.00 to $50,000.00 annually

Benefits and Other Information:

EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees.

**All candidates will be subject to a background check as a condition of employment**

Please NO PHONE CALLS!

EBALDC is an EOE Employer

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