General Manager

Job Description

Company Introduction

Mitra is a high-energy, fast-moving company on a mission to become one of the largest and most profitable franchise organizations in the QSR industry. While our company is made up of an extremely diverse group of individuals, the essential common trait that we all share is passion. Passion for food, passion for growth, and passion for helping one another. We believe that skills can be acquired, developed, and sharpened over time, but passion is a part of your DNA. With your passion, Mitra will supply the tools and training you need to achieve incredible success in our organization.

Job Summary

At MITRA QSR, our Restaurant General Manager has the overall responsibility of directing the restaurant's daily operations and ensuring compliance with company standards in all areas of operations. This includes product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, and financial accountability, to ensure that the highest quality products and services are delivered to each customer every day.

You will also gain knowledge and experience in business operations and management with the potential to grow into an Above Restaurant Leader.

Our Company Offers

401k (company match)

Great Culture and Fun

Scholarship Program

Leadership Development

Great Hours of Operation

Work-Life Balance

Bonus Eligibility

Healthcare Benefits

Paid Time Off

Paid Training

Flexible Schedules

Role Expectations

Foster positive and collaborative environment

Lead restaurant team to reach goals and take ownership of restaurant success metrics

Oversee guest experiences with friendly interactions, cleanliness, and fresh meals

Mentor team through onboarding, training, and development

Partner with other General Managers and Area Coaches to advance business growth

Skills and Qualifications

Leads by example with high standards and a goal-oriented mindset

Strong knowledge of finance and planning

Demonstrates an ownership mindset toward business results

Effectively mentors and coaches team, taking pride in all tasks

Thrives in fast-paced environments, and deeply values customer service, food quality and guest experience

Requirements

Must be 18 years of age or older and have a valid driver's license

Must be able to pass a criminal background check and the ability to work alongside minors

Minimum 2 years of restaurant general management experience

Must have reliable transportation to and from work

Authorized to work in the United States