Senior Client Support Agent MONTHLY PAY 4yrs Customer Facing

Go further with Foundever™

Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

What are we looking for?

• 4+ years' experience in a customer-facing role, preferably as a technical support analyst or consultant.

• Experience with troubleshooting SaaS applications.

• Experience with SQL, Freighter and/or relational databases.

• Experience using Sales Force and/or Netsuite.

• Proven strong written and verbal communication skills.

• Experience with Frontline Education self-service options for clients.

• Experience with automatic job scheduling and workload automation

What should you expect from us?

• Paid training from day one

• Tons of growth opportunities (93% of our non-agent positions are filled internally)

• A leadership team that hears your voice; we know that when we work together we can accomplish so much more

• Fun team environment where we work hard to build trust every single day

• HMO Benefits for you and your family

• Free Call Center Training

• Free Shuttle services in selected locations (Pick-up points)

Terms and conditions apply

Allow us to bring you a new and hassle-free job application experience through our Virtual Career Fair.

Simply click on the link below to immediately bring you one step ahead of your application:

Link:

This will take you to the registration portal to start the automated application process. Please make sure you are ready to proceed and that you are at a location conducive for assessments. Kindly take the time to complete the assessment within the day.

Once you’re in our page, please select any of the following locations below:

Pasig

1 Doña Julia Vargas Avenue, Pasig City

Quezon City

Eton Cyberpod, Ortigas Avenue cor. EDSA, Quezon City

Mandaluyong

Career Center, EDSA Boni Avenue, Mandaluyong City

Best of luck!

Summary of role requirements:

Flexible hours available

More than 4 years of relevant work experience required for this role

Working rights required for this role

Expected salary: 22,000 - 27,000 per month

Full time