Air Import Specialist

Role & Responsibilities:

Receive, review, and process high-volume and/or complex import transactions for clients to include booking, billing, classifications, processing data through Morrison Express systems, and obtaining consular and other government agency releases as appropriate.

Check shipments in the warehouse as needed to ensure that all shipping documents correspond to actual shipments.

Obtain documentation from carrier operators, match them with pre-advice and open files on the freight management system (FMS).

Work closely with sales, account managers or sales office to respond expeditiously to customers’ needs.

Communicate to customers, carriers, and other offices/agents in a quick and thorough manner.

Notify customers/brokers of product arrival and charges associated with these services; to do the same with the invoicing process.

Generate freight transfer and support it with appropriate documentation.

Process bills of lading and provide clear instructions to the team for handling each shipment.

Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the IATA, CFR.

Communicate timely with clients to set up and complete delivery of shipments.

Issue delivery orders to carriers/truckers to arrange timely delivery.

Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer.

Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval.

Trace lost freight and shortages; to follow-up with airlines/shipping lines and inform all stations /agents involved of these actions. File preliminary notices of claim.

Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the accounting department to properly credit and bill A/R and A/P.

Complete all tracking and billing milestones as set forth by company guidelines.

Perform any other duties that may be assigned by the Department Manager/District Manager.

Qualifications:

Some college or AA degree from an accredited college.

Minimum two years’ experience in Air Import processes and procedures.

Vast knowledge of AMS import process query issues resolution.

Familiarity with import/export documents – MAWB, HAWB, Invoice, Packing List and ability to recognize inconsistencies.

A basic understanding of INCO terms.

Experience of bonded freight and cargo.

Attention to detail, deadline-oriented, dependable, persistence, time management, independent, documentation skills, scheduling and reporting skills.

Proven ability to communicate effectively with clients and vendors.

Proven ability to suggest and implement corrective actions in case of issues that may arise.

Excellent organization, analytical, written, and oral communications skills.

Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.

Ability to think creatively and strategically to solve complex problems.

Must be a confident self-starter who can develop effective business relationships, both internally and externally.

Candidates must be self-motivated, customer service oriented, and eager to ensure the success of the team.

Ability to function independently, with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment.

Excellent computer knowledge, advanced Microsoft Office proficiency,