Dental Front Office

Job Description

Are you passionate about providing exceptional patient experiences? Aspire Dental Wellness, a leading general dentistry practice, is seeking a dedicated Front Desk Administrator to join our high-performing team. If you thrive in a supportive and caring environment and are committed to making a positive impact on every patient, we invite you to apply!

About Aspire Dental Wellness

We are a high-performing general dentistry practice that specializes in exceptional patient experience. Our office is here to ensure each patient receives the best experience, and a welcoming team of patient coordinators is integral. If you join our practice, you’ll join a caring and supportive team!

Role Overview

•Warmly welcoming patients in person and over the phone

•Updating patient forms and medical history accurately

•Treatment plan coordinator

•Coordinating patient care tasks such as referrals, medication calls, transferring information between offices, and making pre-op phone calls

•Verifying Insurance benefits; we utilize E-assist services, but this role would include a close working relationship with e-assist to ensure accurate insurance information is provided for claims to be submitted and patient portion is estimated

•Processing checkouts, collecting payments, and scheduling follow-up appointments

•Ensuring all treatment consent forms are signed and properly documented

•Conducting appointment confirmations

•Managing office supply orders

Benefits

•Competitive Compensation Package

•Paid time off

•Professional on-the-job training and guidance

•Growth opportunities

•Referral program

Qualifications

•High school diploma or GED required

•5+ years of experience (Preferred)

•Basic understanding of dental procedures and terminology

•Positive attitude with a focus on team work

•Experience with Carestack is preferred but not required

•Organization, prioritization, and multitasking skills

•Ability to listen well and quickly fulfill office needs

•Good judgment and critical thinking skills

•Excellent customer service abilities and a cheerful, friendly demeanor

•Entry-level administrative skills so that you can manage patient records

•Strong ability to communicate with clients on the phone and schedule appointments

•Familiarity with common insurance forms and policies and answering related questions

•Ability to handle referrals to outside specialists

•Team mentality and the ability to accept and apply constructive criticism

Skills:

General Practice

Treatment Planning

Billing

Fee for Service

Scheduling

CareStack

Management Experience

Benefits:

Dental

PTO

Bonuses

Compensation:

$15-$25/hour