Customer Service Rep I

Job Description

Provides exceptional service to our customers by processing customer requests either in person, by phone or email. The position requires knowledge and understanding of bank regulations, process teller transactions accurately, cash handling and efficiently and the ability to promote and cross-sell the appropriate bank products to new and existing customers.

Qualifications

High school diploma, GED, or equivalent

Minimum one year of experience in bank operations or financial services required

Cash handling experience in a bank setting

Excellent verbal and written communication skills

Bilingual in English and Mandarin