QA Business Analyst

About Us

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable – the brand’s artistic signature. David Yurman collections are available at 50 retail stores throughout the United States, Canada, Hong Kong and France and at over 300 locations worldwide, through their exclusive authorized fine jewelry and timepiece network of retailers.

Our Values

At David Yurman, creativity, innovation and impeccable craftsmanship are at the core of everything we do. Fueled by the energy of our hometown, New York City, artistic passion informs each and every jewelry design. The Yurman family’s guiding vision continually defines and redefines what it means to be the preeminent American luxury jewelry brand. We are committed to responsible business and social practices and to the protection and advancement of human rights. We believe in partnering with others who share these values and understand their importance.

Job Description

We are seeking a highly skilled QA Business Analyst with experience in QA, User Acceptance Testing and Production Support to join our Ecommerce Team. The ideal candidate has a strong background in release processes, extensive experience with JIRA and knowledge of Salesforce. As a QA Business Analyst, you will play a critical role in ensuring the quality and reliability of our ecommerce platform, providing high quality operational, technical application and systems support, contributing to the overall success of the ecommerce business.

Responsibilities

Collaborate with cross-functional teams to understand project requirements and define test strategies for ecommerce initiatives across enhancements, releases, marketing content launches, A/B testing and more.

Develop comprehensive plans and test cases based on functional specifications and user stories.

Ensure quality delivery across US and international sites.

Document and track defects using JIRA, providing detailed descriptions and reproducible steps for development teams. Build out JIRA tickets for business and UX stakeholders and funnel through the development cycle based on key prioritization.

Conduct regression testing, focusing on business and merchandising use-cases, to identify and address any issues or defects in new and existing features.

Work closely with Ecommerce lead, developers, and product managers to prioritize and resolve issues in a timely manner.

Monitor system performance and provide feedback for continuous improvement of the ecommerce platform and process.

Requirements

Bachelor's degree, preferred focus on Computer Science, Engineering, or related field

3-5 years of experience in Quality Assurance, specifically in ecommerce

Strong proficiency in JIRA for defect tracking, project and release management

Ecommerce CMS or Content Management System experience.

Experience with automated testing tools such as Selenium or Appium.

Solid understanding of software development lifecycle (SDLC) and Agile methodologies

Excellent communication skills with the ability to collaborate effectively with cross-functional teams

Detail-oriented mindset with a focus on delivering high-quality results

Nice to have

Knowledge of Salesforce

Proficiency in French

Location: New York, NY (Tribeca)

Work Model: Hybrid (3 Days in Office / 2 Days Remote)

Estimated Salary Range: $85,000 - $105,000

Diversity, Equity & Inclusion at David Yurman

As a company founded by artists, David Yurman champions self-expression in everything we do. We are committed to fostering a culture of openness and creative collaboration within our entire community, and we cherish the diversity of our employees’ backgrounds and perspectives. We will always advocate for equity and inclusion for all.

David Yurman is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy, sexual orientation, gender).

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