Retail Sales Associate / Device Repair Technician

Job Description

Batteries Plus Bulbs of Idaho Falls, ID is seeking to hire a full-time Retail Sales Associate / Device Repair Technician to provide exceptional customer service while making sales and repairing our customers' devices. Our store is open 7 days a week so our Retail Sales Associates / Device Repair Technicians enjoy a rotating schedule.

ABOUT BATTERIES PLUS

Founded in 1988, Batteries Plus Bulbs is the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses, and government entities at both national and local levels.

We are passionate about what we do, and we have fun in the process. As sales continue to grow, so do the bonds in our company. We know that our success can only be attributed to the efforts of our hard-working team members which is why we offer competitive compensation, excellent benefits, and promote from within. There are always opportunities for both personal and professional development. With a business-casual environment, Batteries Plus Bulbs encourages open communication and an enjoyable workplace.

A DAY IN THE LIFE OF A RETAIL SALES ASSOCIATE / DEVICE REPAIR TECHNICIAN

As a Retail Sales Associate / Device Repair Technician, you have been provided with excellent training. Utilizing your extensive product knowledge, you provide spectacular customer service. Any clerk can sell a pack of AA batteries, but you are a trusted advisor that can recommend the right battery for the application whether it's a cell phone, truck, or recreational vehicle. You also assist commercial and retail customers with light bulb purchases. You love chatting with people and are able to make personal connections easily and ensure that every customer feels welcome and valued.

As part of your Device Repair Technician duties, you repair our customers' cell phones, tablets, and other devices. You also test, install, and replace batteries in vehicles, watches, key fobs, cell phones, and more. The training that you have been given gives you the confidence to assist our clients with their technology troubles. And, if challenging situations arise, you take charge and provide great customer service. With your excellent organizational skills, you keep our store clean and organized as well as maintain inventory. You feel good about representing a company with a solid reputation and playing an important part in their success.

QUALIFICATIONS

High school diploma or equivalent

Retail and/or customer service experience including cash handling

Basic understanding of electronics

Previous device repair experience is preferred, but not required. Can you quickly pick up on new processes and technologies? Are you attentive to detail? Can you effectively multitask and prioritize? Are you customer service-oriented? Do you have strong communication skills and the ability to inform, teach, and train? Are you a team player? If so, you may be perfect for this position!

Job Posted by ApplicantPro