Job Description
We are looking to fill a Full-Time Sales Associate role at our Schaumburg location. Candidate must have flexible availability to cover morning, afternoon, evening, and weekend shifts.
Orangetheory Fitness (OTF) is a trendsetting franchise fitness organization with 1000+ locations open in the US and Canada. We are currently seeking qualified Fitness Sales Associates that are keen on driving sales and service excellence for our professional group fitness training facilities. If you are looking for a fun, exciting and rewarding position, you are in the right place!
Our ideal candidate has strong customer service skills, basic sales experience, and a passion for fitness. We are looking for successful and self-motivated people who assist in running all "front of the house" fitness studio operations. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership offerings, membership renewals, retail and concession sales, and maximizing workout traffic. As well as community outreach to generate more recognition for Orangetheory in Bartlett, and the surrounding communities.
Responsibilities
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
Establishes and maintains an effective referral program
Maintains accurate records using established OTF sales systems
Conducts telephone inquiries/follow up calls/customer care calls
Leads OTF studio previews with prospects and/or fitness program holders
Accurately follows the daily studio cleaning checklist
Maintains an organized and clean lobby/front desk area
Responsible for processing accurate cash and credit card transactions
Responds immediately to member requests, inquiries and concerns
Proper on-boarding all OTF clients
Works closely with Fitness Team to ensure that processes are fulfilled
Responsible for attending and participating in all relative OTF training programs
Required Education, Experience, And Skills
High school or equivalent
Sales and/or Customer Service Experience: 1 year
Functional computer skills required - Mind Body Online (MBO) System, Internet, Basic computer program software use, MS Office basic programs
Additional Requirements Include
Excellent customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Solid verbal and written communication skills required
Able to multi-task and excel in a busy environment
Fitness minded with the ability to take 1-2 OTF classes per week to effectively describe the workout to prospective clients
Flexible to work nights or early mornings, weekends and holidays, as needed
PLUS
Flexible schedules
FREE Membership!
Fitness casual dress-code
Passionate, collaborative work environment
We love rewarding our staff for their hard work.
AAP/EEO STATEMENT Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated
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