Pharmacy Operations Manager (Leesburg, VA)

Job Description

Company Overview

Before we opened Strive Pharmacy we were unsatisfied with the current state of the pharmaceutical industry. Most of the current pharmaceuticals only offer a one size fits all approach and often come with unwanted and potentially dangerous side effects. We found that through compounding we can offer a much more personalized solution to medicine.

Through this we have been able to help patients get the results they are seeking for their personal needs. After years of working for corporate chains we took the risk and opened Strive Pharmacy. We are dedicated to providing a better experience for each customer and clinic that we work with. Come see the Strive difference.Our Mission

We're flipping the script with personal medicine. We strive to interrupt an industry that has been closed to personalized care, accessibility, and nuance for too long. We strive to shift a reactive view of self-care and ignite a proactive baseline-shifting approach to health for all. 'The human element' is our crux and catalyst, driving all that we do, whether we're interacting with patients, providers, or practices. We're here to partner with those ready for a change. More than a compounding pharmacy, we're on a mission to positively disrupt healthcare as we know it. Strive is about more than medicine. Strive is about striving for the personal side of healthcare.

Job Summary:

We are seeking a dynamic and experienced Pharmacy Operations Manager to oversee the daily operations of our pharmacy department. The Pharmacy Operations Manager will be responsible for ensuring efficient and effective pharmacy operations, maintaining regulatory compliance, managing inventory, and optimizing workflow processes. The ideal candidate will have strong leadership skills, excellent communication abilities, and a comprehensive understanding of pharmacy operations.

Responsibilities:

Operational Management:

Oversee day-to-day operations of the pharmacy department.

Develop and implement operational policies and procedures to ensure efficient workflow and adherence to regulatory requirements.

Monitor pharmacy performance metrics and implement strategies to optimize efficiency and productivity.

Coordinate with pharmacy staff to ensure timely and accurate prescription processing, compounding and fulfillment.

Staff Management:

Recruit, train, and supervise pharmacy staff, including pharmacists, pharmacy technicians, and support personnel.

Conduct performance evaluations and provide ongoing feedback and coaching to pharmacy team members based on Strive's core values.

Foster a positive and collaborative work environment that promotes teamwork and professional growth.

Inventory Management:

Oversee inventory control processes, including ordering, receiving, and stocking medications and supplies.

Monitor medication usage and expiration dates to minimize waste and ensure compliance with regulatory requirements.

Implement strategies to optimize inventory levels and reduce costs while maintaining adequate stock levels.

Regulatory Compliance:

Ensure compliance with federal, state, and local regulations governing pharmacy operations, including HIPAA, FDA, and DEA regulations.

Stay informed about changes in regulations and implement necessary changes to policies and procedures to maintain compliance for 503A compounding pharmacies.

Quality Assurance:

Implement and/or oversee quality assurance programs to ensure accuracy and safety in medication dispensing and compounding processes.

Conduct regular audits and inspections to identify areas for improvement and implement corrective actions as needed.

Customer Service:

Foster a customer-centric culture focused on providing exceptional service to patients and healthcare providers.

Address customer inquiries, concerns, and complaints in a timely and professional manner.

Qualifications:

Bachelor's degree in Pharmacy or PharmD from an accredited institution (required).

Active pharmacist license in good standing (required).

Minimum of 3-5 years of experience in pharmacy management or related field.

Strong leadership skills with the ability to motivate and inspire team members.

Excellent communication and interpersonal skills.

Proficiency in pharmacy software systems and Microsoft Office applications.

Knowledge of pharmacy laws, regulations, and standards of practice.

Ability to work effectively in a fast-paced environment and handle multiple priorities simultaneously.

Preferred Qualifications:

Advanced degree in Pharmacy Administration, Healthcare Administration, or related field.

Knowledge and understanding of USP 795, 797, and 800 guidelines.

Board certification in Pharmacy Administration or other relevant certification.

Experience with Lean Six Sigma or other process improvement methodologies.

Prior experience with 503A compounding pharmacies or healthcare system pharmacy setting.

Work Environment:

The Pharmacy Operations Manager will work primarily in a pharmacy setting, overseeing the operations of a busy pharmacy department. This role may require occasional evening or weekend hours to accommodate the needs of the pharmacy and may involve standing for extended periods and lifting heavy objects.

Benefits/ Perks

Strive Pharmacy provides a comprehensive benefits package that encompasses various perks such as employer paid healthcare coverage available after 30 days of employment, the choice of an FSA/HSA, a voucher for new hire scrubs (if applicable), parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off. FREE COMPOUNDED MEDS to employees and immediate family members.Culture

At Strive, culture plays a fundamental role in shaping our workplace atmosphere. Beyond our exceptional benefits package, we foster a sense of community. Throughout the year, we arrange various holiday potlucks and festive celebrations. Strive is committed to promoting both personal and professional development, striving for our employees to excel and grow in every aspect of their lives, both within and outside of the workplace. EEO

Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.

Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.