Chief Engineer

Job Description

JOB DESCRIPTION

The purpose of the Chief Engineer (CE) at Janko Hospitality is to provide world class service to all guests. The CE will repair and maintain the hotel’s physical assets to keep the hotel in compliance with the state/local government requirements, the hotel’s policies/procedures and the brand’s standards for quality, cleanliness, guest satisfaction, safety and security.

ESSENTIAL DUTIES

Able to work flexible schedule including holidays, weekends or longer than 8 hrs. days if needed

Must be on call via phone 24/7 and may need to come into hotel to tend to emergencies

Perform basic upkeep throughout the property for all rooms and common areas

Has general knowledge of procedures for repairing and/or replacing all types of plumbing equipment

Handles minor in-house repairs such as replacing bathroom tile, painting, wall vinyl, carpentry, etc.

Maintains basic upkeep of all areas by ensuring all furniture, fixtures, door locks and electrical equipment are in working order

Makes systematic checks on all guest room electrical appliances, circuits, televisions, and light fixtures

Must be able to repair most in-room deficiencies to ensure items are in working order

Locates and corrects in-room heating, ventilation, air conditioning (HVAC) or packaged terminal air conditioning (PTAC) malfunctions, and adjusting HVAC/PTAC units to include systems and control checks; repair or replace these units as needed

Inspect, maintain and clean hotel’s exterior areas, parking lot, and landscaping

Be familiar with all major shut off stations including water, electric, sprinkler, fire alarm

Report requests for major repairs to GM

Train, supervise and lead team members of the Engineering department.

Maintains tools, workspaces, equipment, property exterior and grounds to assure cleanliness

Utilizes basic hand and power tools required for general maintenance.

Completes Preventative Maintenance program checklist and maintenance records

Prepares requisitions for replacement of bench, stock items, locates and purchases materials needed for emergency repairs, provides administration of outside maintenance contract activity of major systems (i.e. elevators, fire alarm, trash)

Assist General Manager in determining capital requests, and managing contracts for capital projects

SAFETY AND SECURITY

Return hotel keys at end of shift

Announce presence before entering guest rooms

Maintains security for guests and property by keeping room doors locked at all times

Report any suspicious activity of guest, visitors or staff

Write up guest and team members incident reports as needed

Lead the safety committee team to promote a safe work environment

Properly label any lost/found articles and turn in to the appropriate Manager assigned by GM

Perform duties in accordance with Safety and Security Policies

Perform duties in accordance with OSHA, HAZCOM and Blood Borne Pathogens regulation

CUSTOMER SERVICE AND GUEST SATISFACTION

Respond to staff and guests request for immediate repairs

Maintain a high standard of personal appearance and proper uniform

Greets guests, visitors and staff in a courteous and friendly manner

Smile, acknowledge and greet guests in rooms and/or in passing

Performs other duties as assigned, requested, or deemed necessary by management

When asked, inspect or clean public areas to insure high level of presentation

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physically and visually able to utilize a computer keyboard, printer, phones, and basic office supplies

Firm and simple grasping is an ongoing requirement for all aspects of work

Lifting of supplies occurs occasionally and may be up to 50 lbs.

Able to stand and walk 90% of the work day and sitting is usually limited to short break

Reaching, pushing, pulling, and bending are required

Twisting of the body at the waist is required

Bending and stooping are required

Crouching, kneeling, and crawling are required

Climbing of stairs is required

SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

High School Diploma, GED, or equivalent years of relevant work experience required

2+ year previous experience in maintenance/grounds experience

Must have working knowledge of general repair, plumbing, painting, HVAC or electrician

Previous hotel maintenance experience preferred

Friendly demeanor and good customer service and communication skills

Able to work efficiently under time constraints

Possess good organization and prioritization skills

Able to work independently and with others