Corporate Wellness Consultant

Job Description

Position: Corporate Wellness Consultant (Full Time)

Directly Reports To: District Manager, Director of Corporate Wellness

Key Partners: Region District Managers, Region General Managers, Region Club Coordinators

Job Description

The Corporate Wellness Consultant has overall responsibility for effectively managing all facets of the MUV Fitness Corporate Wellness Program in the designated club/region to include establishing new corporate wellness program accounts, driving membership sales to your designated locations through the corporate wellness program, generating individual memberships through the corporate wellness program, and working closely with your district and club level managers to reach combined company set key performance indicators and established goals.

Responsibilities

Prospect for company leads via membership base, corporate outreach, networking opportunities, market research, etc.

Present MUV Fitness Corporate Wellness Program details and options to company decision makers (in person, Zoom and phone)

Manage company leads and follow-up process

Establish new MUV Fitness Corporate Wellness Program agreements

Facilitate and participate in company onsite enrollment events (program kick-offs), company health fairs, lead generation events, etc.

Regularly communicate with company contacts including On the MUV Monthly Newsletter, monthly pricing specials and any program related updates

Manage all customer service-related issues regarding the corporate wellness program and corporate program memberships

Provide effective decision making in regard to customer service issues

Work closely with club coordinators to resolve any club level customer service issues

Generate membership leads through the Corporate Wellness Program

Manage email, text, and phone communications with prospective members from initial contact, through follow-up, to enrolling

Perform guest tours to MUV Fitness highest standards

Enroll new members onsite, in the club and online while meeting all company requirements and achieving 25,000 success points per month

Work closely with club fitness directors to ensure new corporate wellness members are receiving a high-level customer experience

Keep accurate and up to date records, including department shared spreadsheets and payroll tracking

Provide accurate input of data into DataTrak

Accurately manage company invoices and payments for Corporate Wellness Program related billing

Be available to work outside normal work hours when dictated by workload

Be available for phone calls from club staff at all times and respond in a timely manner

Develop a strong partnership with each club General Manager to serve as a foundation for beneficial communications and added club revenues and personal success

Regularly communicate your game plan, schedule, and revenue goals to your District Manager, and be prepared for input and feedback

Stay current and supportive of all company-wide initiatives, communications, policies, and procedures

Meet or exceed monthly revenue quotasQualifications

2 years of successful B2B sales experience

1 year of corporate account management experience

1 year working for MUV Fitness or similar organization

Ability to understand and master MUV Fitness policies, procedures, and systems

Strong sales focus and ability to drive revenues

Strong customer service orientation

Strong trainer/teacher

Excellent relationship building skills

Excellent self-management/motivation skills

Excellent verbal and written communication skills (to include public speaking and sales presentations)

Proficient business-related computer skills (all Microsoft Office products, Adobe editor, Google drive products, Zoom Meetings, email, scheduling, promotional flyer design)

Professional appearance and presentation skills

Ability to produce accurate communications, data entry and reporting

Ability to work under pressure and meet tight deadlinesAbility to understand department/company metrics including revenues, sales quotas budgeting, payroll, cost controls, facility operations.