Urgent Care Front Desk

Job Description

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement OpportunitiesJob Summary

We are seeking a Medical Assistant to join our team! As a front desk personnel of an urgent care, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, must be a medical assistant with front desk and insurance knowledge and works well independently and within a team.

Responsibilities

Greet patients who walk through the door

Ascertain their needs and get them checked in

Pull their medical records, or take a new patient history

Answer the phone and schedule appointments or answer patient questions

Maintain comprehensive medical records, as needed

Must have an understanding of HIPPA complianceQualifications

Strong customer service skills

Excellent organizational skills

Attention to detail

Familiarity with basic computer programs, such as the Microsoft Office suite

Previous office experience desired

Must know how to handle medical records

Must be a Medical Assistant

Must have at least 3 years of experience in this filed