Summary
We’re looking for a Full-Time Marketing Admin and Events Coordinator who has a passion for being part of a winning team and serving a diverse community. If you’re looking for a career with an exciting, innovative, world-class company, we want to hear from you!
Summary: Assists in the execution of marketing department activities, projects, events, and programs. Responsible for the daily, recurring marketing functions that require accuracy, speed, analytical explanations, problem solving, decision making and project management responsibilities. Also responsible for planning and coordinating events. We need someone who can coordinate events both onsite and offsite venues, adhere to the given budget, arrange onsite vendors, and ensure client satisfaction for the scheduled events.
What You'll Do
Handle Marketing Inquiry which includes:
Answering incoming calls and emails from PGT internal departments, dealers, architects, vendors, trade associations and homeowners. Examples of external calls include:
Dealers asking for username and password in Prozone
Dealers requesting marketing materials and samples
Dealers requesting assistance in navigating thru Prozone for Dealers and the marketing materials fulfillment site
Architects requesting for NOA’s, CAD Drawings and other technical information about the products
Trade associations requesting sponsorships and advertising opportunities
Homeowners inquiring about the status of their rebates or why their claims are denied.
Approving User Registration for marketing materials sales portal and coordinate with Southeastern Print regarding admin permission.
Processing miscellaneous dealer/architect requests.
Administrative which includes:
Ordering of office supplies, create work orders as needed for office facility maintenance, create Tech service requests for IT related applications such as set up computers, desk phones, headsets, printers, label printers, etc.,
Administrative support including typing, filing, copying, shipping, arranging travel accommodations, coordinating programs, events, and conferences.
Assisting corporate cardholders in coding and submission of their expense reports in Concur as necessary.
Creating and developing visual presentations, reports and spreadsheets as requested.
Assist in proofreading of marketing collateral literature during the revision process, as needed.
Marketing Programs which include:
Provide support to Southeast Business Unit Marketing Development Fund program by maintaining a master worksheet for all MDF claims. Liaison with our preferred advertising vendor partner, dealers, and Sales team. This function includes:
Pre-approval of artwork of the advertising campaign
Review dealer MDF submission making sure all MDF requirements as described in the MDF brochure are met
Request the Sales Reps/Inside Sales Team to enter MDF Request on Sales Force
Summarize the week’s submissions and request approval from Credit
Enter the credit memos in Frontier
Scan and import the week’s MDF report in Sales Force
Coordinating and/or processing consumer rebate requests, field rebate requests from consumers and outside resources and maintains the database in Marketing shared folder of rebate activity.
Coordinate with IT to build and run showcase queries from Frontier and Quotrac
Convert query reports into workable excel or csv files
Analyze the circumstances surrounding specific orders based on the parameters of the promotion
Should be able to calmly and effectively reason out with difficult customers especially when their requests are denied.
Department Finances which include:
Accurately coding and endorsing of invoices to Accounts Payable for payment, monthly reconciliation of spending to budget, and overall budget tracking.
Keep a record of all invoices paid out of the marketing cost center
Keep track of report cut offs and company’s fiscal calendar due dates
Maintaining monthly Southeast Business Unit Marketing budget expenses. Work closely with marketing managers on budget maintenance and with the accounting team on accruals, journal entries and other necessary adjustments
Explain discrepancies at month end of budget vs actual spend
FLASH or move unspent dollars to succeeding months logically (where/when it is needed)
Ensure that Finance is notified and given updated copy of Marketing budget worksheet after close of each fiscal month/
Trade Shows and Corporate Events which include:
Oversee the planning and execution of a multitude of events (onsite and offsite) with complete understanding of the requirements while upholding the company’s vision and mission
Plan events with attention to financial and time constraints
Book venues, send invitations, schedule guests and speakers, draft and finalize contracts, lock down dates, coordinate logistics and success metrics
Assist with developing content for event materials and work with graphic designer to produce collateral supplies and tools
Source out event materials efficiently by selecting vendors who are creative, offer the best quality and cost effective
If physical attendance is needed at the show:
Assist with set-up and breakdown of show materials
Perform final checks before the event starts to ensure everything on the checklist is marked complete.
Oversee event happenings and act quickly to resolve issues if needed
Provide assistance with social media posting about the event
Evaluate event’s success and submit reports
Who You Are
Must Haves:
High school diploma, associate degree preferred or previous experience
Solid computer skills (Functional knowledge of common computer programs to extract data and generate reports)
Proficiency in MS Office (Word/Excel/Outlook/PowerPoint), basic spreadsheet formulas
OTJ knowledge of AS400
OTJ knowledge of Frontier
Basic understanding of accounting terms such as debit, credit, prepaid expense, accrual, and journal entry
Ability to follow up with inquiries and requests for information
Strong organizational, analytical, and reasoning skills
Ability to work independently without close supervision
Strong verbal and solid written communication skills to communicate effectively via telephone, e-mail, and letter
Strong math skills to process rebates and keep track of budgets such as addition, subtraction, multiplication, division, percentages
Ability to resolve conflicts with dealers, vendors, and homeowners
Outstanding communication and negotiation ability
Excellent vendor management skills
Behavior Competencies:
Holds self and others accountable to meet commitments; accepts responsibility for own work, both successes and failures
Plans and prioritizes work to meet commitments aligned with organizational goals; stays focused on plans and improvises in response to changes, including risks and contingencies
Builds partnerships and works collaboratively with others to meet shared objectives to add value
Provides direction, delegating, and removing obstacles to get work done; asks
questions to understand the desired outcomes for the role and confirms
accountabilities with others so that work can be done effectively and efficiently.
Consistently achieves results, even under tough circumstances; holds self to
high standards of performance
Who We Are
At PGT Innovations, we may build and support high-quality, innovative windows and doors, but every day holds opportunities for us to do so much more – from building stronger teams through leading, supporting, mentoring, and collaborating, to fostering better relationships with our customers.
WHY WE’RE DIFFERENT
Every day we look for opportunities to grow and achieve greatness – together.
This isn’t an “everyone for themselves” environment. Here, we look out for each other. We help each other. We prop each other up during challenging times.
Because inventing, building, and delivering the future of windows and doors is not a one-person job. It takes all of us.
Our collaborative group.
Our understanding family.
Our strong team.
Working together to inspire greater opportunity for our customers, our community, and our team members.
WHAT WE OFFER
Competitive compensation
Career advancement opportunities
Medical coverage
Dental coverage
Tuition reimbursement
Employee stock purchase plan
401k matching
Profit sharing
Paid time off
Volunteer time off
PGT Innovations is an equal opportunity employer. Applicants are considered for positions without regard to race, color, creed, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, mental or
physical disability, marital/family/caregiver status, genetic information, military or veteran status, citizenship or any other characteristic protected by federal, state or local low. PGT Innovations also prohibits harassment of applicants or employees based on any of these protected categories.
Full-Time