Patient Care Technician

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 180+ locations across New York, Illinois, Indiana, Ohio, Michigan, and Pennsylvania, and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.

Salary: $18.00 per hour

At WellNow Urgent Care you’ll enjoy:

Competitive salary

Parental leave

Continuing education opportunities

Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage

401(k) plan with a company match for your future financial security

Free urgent care visits for you and your immediate family members

Scrubs provided to ensure a professional and comfortable work environment

Opportunities for promotional growth as we continue to expand our presence

Monthly bonus based on your performance and productivity

Responsibilities:

0-25% Travel Requirement.

Responsible for taking patient history and obtaining vital signs

Perform basic testing or screenings such as vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing

Perform necessary phlebotomy for collection of laboratory samples

Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue, and culture samples

Perform point-of-care testing such as strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels

Ensure sterile technique, instrument cleaning, and sterilization, proper use of the autoclave

Schedule and coordinate necessary records for ancillary care for patients

Assist providers with exams and testing (pelvic exams, eye irrigations, ear irrigations, I & D’s, and splinting/ ortho-glass preparation

Maintain confidentiality with all patient information (HIPAA)

Ensures equipment is in working order

Logs laboratory procedures when completed, and processes related paperwork using computer equipment as directed

Maintains examination rooms and stocks necessary medical supplies

Performs duties to ensure good patient flow

Registration duties: explain to patients what insurances are accepted and those that are out of network as well as knowledgeable of all pricing - Properly collect and record payments, and complete registration screen promptly

Accompanies the provider to the bedside

Accurately and thoroughly document the patient medical history, physical exam, and procedures

Completes transcription as requested

Performs tasks to improve provider efficiency during a shift

Greets and registers patients

Answers and appropriately triages phone calls

Takes payments for visits

Printing, scanning, and faxing reports

Other front desk and cleaning responsibilities as assigned.

Minimum Education and Experience:

High School Degree or equivalent

Ability to identify equipment problems and correct or notify the team leader

Ability to apply written instructions and standardized work practices

Ability to establish and maintain effective relationships with staff, patients, and families

Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires the ability to move equipment and transfer patients.

Computer knowledge and skills, must be able to register patients on the computer promptly

Up-to-date on injections, and provide documentation, as per OSHA guidelines

Ability to complete and maintain CPR certification

Excellent listening and note-taking skills

Ability to apply written instructions and standardize work practices

Basic computer skills, including the use of Electronic Medical Records (EMR)

Demonstrated ability to type at least 45 words per minute

Strong communication skills, including grammatical, spelling, and verbal

Detail-oriented with a proven ability to work effectively under conditions requiring accuracy

Capable of working well on a team

Friendly and customer service-oriented

Ability to manage high call volume

Ability to sit, stand, walk, use hands to finger, grasp, handle or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists.

Requires some physical work; lifting, pushing, or pulling required of objects up to 50 pounds.

Close mental and visual attention is required for planning or directing fairly complex work methods or operations that obtain the size, shape, or physical qualities of the product.

WellNow is an EOE.

About WellNow Urgent Care:

WellNow Urgent Care strives to be a leader in urgent care medicine, offering our patients quick, convenient and quality care for non-life-threatening injuries and illnesses. Our commitment to offering more communities with remarkable service has contributed to us being one of the top 10 urgent care providers in the U.S. Founded in 2011, WellNow has grown to 200+ facilities conveniently located across Illinois, Indiana, Michigan, New York, Ohio, and Pennsylvania. If you’re looking to make your next career move to an organization that offers multiple career paths and is supportive of its colleagues’ personal and professional goals, then apply to one of our available opportunities today!

Full-Time