Job Description
Pridestaff is seeking a Customer Sales Specialist to join their client's team! The ideal candidate will be responsible for helping customers by providing product and service information and resolving issues. You must enter the information in their proprietary system, create a PO, and follow up with vendors regarding shipment.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Data Entry, enter orders in the system.
Develop and maintain a knowledge base of the evolving products and services
Process invoices
Follow up with reps regarding product
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
MUST be computer proficient in Microsoft Office suites
Must be willing to submit to a pre-employment background check and drug screen.
Must be able to submit to a background check and a drug screen
PrideStaff is an equal-opportunity employer