Customer Service Representative

Job Description

We are seeking a Customer Service Representative to join our team! This is an in-person role and you will be responsible for helping customers by providing product and service information and helping with the customer acquisition process.

Responsibilities:

Handle customer inquiries while walking them through the customer acquisition process, in person

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Leadership ability

Training experience is a plus but not a requirementCompany Description

We're an ever-growing, ever-expanding company that focuses most on our team. Since we only promote from within, your progress is our priority. By providing a team-oriented environment along with infinite training opportunities, we have mastered the formula for success in our industry.