Retail Store Manager - McLean, VA

About the role

As Store Manager, you will grow Total Wine & More’s brand by delivering best-in-class service and bringing to life a distinctive world of wine, beer, & spirits for our customers. This includes building upon company programs and team member development plans to achieve sales, service, and operational performance goals. Reporting to the District Manager, you will create a sales and service culture within the store to expand our customer base and maximize profitability.

Join us to become an industry expert in a fun and thriving retail company!

You will

Focus on customer experience, brand, and loyalty awareness by building relationships throughout the community

Create and foster a sales-focused environment through the development of team members

Support an environment that encourages creative thinking and risk taking

Participate in product knowledge training and implement through team coaching

Oversee general operations and merchandising execution according to company procedures

Staff and schedule to meet our needs, including interviewing, hiring, and training team members

Maintain store inventory, product ordering, and vendor relationships

Lead the performance management process, including reviews and ongoing career development discussions

What we're looking for

21 years of age or older

5+ years retail sales, customer service, or hospitality management experience, preferably in a big box environment

Experience leading and motivating a sales-focused team

Experience developing team member performance and coaching

Experience managing overall financial performance

Ability to work a flexible schedule as business requires

Associates Degree or relevant work experience equivalent; 4-year degree in Business Administration or related field preferred

Value collaboration and acting as a team player

Physical Requirements (with or without accommodations)

Walk, bend down repeatedly, and be on feet for 8-10 hours a day

Climb ladders and lift 50 lbs. overhead and repeatedly

We offer

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, prescription, dental, vision)

401(k), HSA, FSA, Pre-tax commuter benefits

Disability and life insurance coverage

Paid parental leave

College tuition assistance

Career development, industry knowledge, and wine, spirits, and beer education

Consumer classes

& More!

Grow with us!

Total Wine & More is the country’s largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.