Product Owner, Auto Leasing

Job Description

Salary:

Company Overview:

Shaw Systems is an industry leading Fintech software company with an established record of solid financial performance and an excellent reputation for producing high-value solutions for the consumer and commercial lending industry. We are currently seeking to attract a consumer automobile leasing leader to join our team as the Product Owner for our Leasing product offering.

Role Overview:

The Product Owner (PO) is a crucial member of our product development team. As a bridge between stakeholders, development teams, and end-users, the PO contributes to the overall product vision and roadmap in collaboration with the VP of Product Strategy and other stakeholders in a continuous and comprehensive 3600 feedback loop. The PO is responsible for translating the product vision into actionable feature definitions and user stories and optimizing value delivery in collaboration with development team(s).

Responsibilities:

1. Leasing Business Expertise

Provide the voice of the business by leveraging expertise of the business processes and requirements for operating consumer lease portfolios including but not limited to:

Lease Accounting

Lease Servicing

Sales Tax

Repossessions

Charge Off

Payoffs

Lease Termination

Post Lease Asset Handling

Execute with a user centric approach to software vision and requirements

Advocate for the end-users throughout the software development process

Understand user personas, pain points, and desired outcomes

Validate assumptions through user testing and feedback loops

2. Product Vision and Strategy:

Contribute to the product vision, goals, and long-term strategy in collaboration with stakeholders, peers, and the VP of Product Strategy

Champion and evangelize the product vision and goals with stakeholders and development teams

Understand market trends, user needs, and competitive landscape to shape the product roadmap

3. Backlog Management:

Create, prioritize, and maintain the product backlog

Break down high-level features into detailed user stories with acceptance criteria

Ensure backlog items are well-defined, estimated, and aligned with business priorities

4. Stakeholder Collaboration:

Engage with stakeholders (internal and external) to gather requirements, feedback, and insights

Facilitate workshops, user interviews, and feedback sessions

Balance competing interests and manage expectations

5. Release Planning and Execution:

Collaborate with development teams to plan and execute product releases

Define release scope, prioritize features, and manage dependencies

Monitor progress and adjust plans as needed

Directly engage in problem solving, requirement clarification, and issue resolution in partnership with development teams

6. Communication and Transparency:

Clearly communicate product requirements, priorities, and changes to the team

Act as a bridge between technical and non-technical stakeholders

Provide regular updates on product status and milestones

7. Risk Management:

Identify and mitigate risks related to scope, timeline, and quality

Make informed decisions based on data, feedback, and business impact

Adapt to changing circumstances and pivot when necessary

Work within defined processes to propose and execute approved changes in priorities, budget, and timelines

8. Client Software Support Leadership:

Directly engage with clients and aligned staff to support the software with end user clients

Actively manage support issues to achieve time to resolution and total inventory targets

Build relationships with client stakeholders and cultivate client satisfaction with the support experience

9. People Management:

Contribute to recruiting business systems analysts

Directly manage, professionally develop, and retain a team of business systems analysts

Cultivate a culture for the free exchange of ideas and a customer centric approach to software development and support

10. Continuous Improvement:

Foster a culture of continuous learning and improvement.

Seek feedback, analyze metrics, and iterate on processes.

Stay informed about industry best practices and emerging trends

Work Experience Expectations:

5+ years of experience in full consumer automobile lease servicing

5+ years of experience with software development as a business stakeholder, business analyst, or within a software development organization

5+ years of experience in direct people management

Proven track record for presenting concepts and ideas to a cross functional group of stakeholders ranging from software users to the C-Suite

Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Design).

Understanding of Agile software development methodologies

Excellent communication, negotiation, and collaboration skills

Analytical mindset with the ability to prioritize effectively

Additional Experience Preferred:

3+ years of experience as a Product Owner or similar role

SAFe Product Owner/Product Manager Certification

3+ years of experience managing business analysts

Familiarity with product management tools (e.g., Jira)

Basic SQL knowledge and expertise

Location:

This position may work from any of the following locations: Hybrid office schedule if within 75 miles of the Houston, TX or Richmond, VA office. Remote with the ability to travel at least 5% from the following states: Texas if more than 75 miles from the office location, Virginia if more than 75 miles from the office location, Florida, Georgia, Idaho, Louisiana, Michigan, New Jersey, Minnesota, North Carolina, Pennsylvania, Utah.

** Shaw Systems employees are not authorized to work in any state not listed above our outside of the US without specific written permission from their direct manager and approval from the Information Security Office.**